inserting email into a task

[Newb]

I have a user who is trying to incert e-mails into new task's.

When he goes to Incert->Item-> He selects an e-mail and chooses Text only.

It then only incerts the heading of that e-mail which includes.. From; Sent;
To; Subject.

No matter what e-mail he trys to incert it does not include the body of the
e-mail.

Any suggestions?

 

[Vince Averello [MVP-Outlook]]

If he right-click drag/drops the mail item on to the Tasks folder and
chooses "Copy here as Task with Text", what happens?

 

[Judy Gleeson, MVP Outlook]

Has he tried to do the insert item as attachment instead?

--

Judy Gleeson, MVP Outlook
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

 

[Newb]

The user can move an item to his task's by dragging and dropping it in and he
can add it as an attachment perfectly fine.

It is when he is adding e-mails as text only to task's that he gets the
problem and low and behold this is what he wants to do.

 

[Judy Gleeson, MVP Outlook]

Sorry - can't replicate it. It works for me here on 2003


Judy Gleeson, MVP Outlook
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

 

[Newb]

I can not replicate the error on any of the other systems here. The issue
came to light when we migrated from NT to 2003.