Inserting footer generates error and shuts down Word 2000.

[Poohsgirl64]

More and more often Word generates an error and shuts down when I try to
insert text or Autotext (filename) into the footer of a document. Why is
this happening? Is there a fix?

 

[Charles Kenyon]

Insert how?

Which version of Word are you using?
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
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[Poohsgirl64]

I am using Word 2000 Professional. This happens when I view the
header/footer and insert autotext (filename) using the autotext entires menu.
It also happens when I use the View Footer menu button and type in the
footer info.

 

[Charles Kenyon]

I suspect a corrupt normal.dot. Try renaming normal.dot and see if the
problem goes away. If this fixes your problem but you have customizations
stored in normal.dot that you want to save, write back for help in
transferring the customizations.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.