Inserting footnote brings in copy of header and footer

S

Susan L

One of our users inserted a footnote in a document, and a copy of the header
and footer (uneditable/un-deletable) appeared at the end of the page, just
above the footnote. Strangely, the footer was pulled from an appendix -- and
the footnote was inserted in chapter 1. We are using Word's StyleRef field in
the headers and footers to pull information from the cover page of the
document -- if that has any significance.

We have a master document that serves as a template for documents (which was
used for the problem document). When I opened a copy of the original and
inserted footnotes, they functioned properly. Should I chalk this up to a "
MS Word moment" and copy and paste into a fresh document -- or does someone
have an explanation? Thanks.
 
R

Robert M. Franz (RMF)

Hi Susan

Susan said:
One of our users inserted a footnote in a document, and a copy of the header
and footer (uneditable/un-deletable) appeared at the end of the page, just
above the footnote. Strangely, the footer was pulled from an appendix -- and
the footnote was inserted in chapter 1. We are using Word's StyleRef field in
the headers and footers to pull information from the cover page of the
document -- if that has any significance.

most likely explanation seems to be that this "reference" has somehow
become part of the footnote separator -- you cannot edit that thing in
PageLayoutView. But you can do so through NormalView | View | Footnotes,
there in the dropdown box select the separator. ISTR that there is a
"reset" button there, too.

We have a master document that serves as a template for documents (which was
used for the problem document). When I opened a copy of the original and
inserted footnotes, they functioned properly. Should I chalk this up to a "
MS Word moment" and copy and paste into a fresh document -- or does someone
have an explanation? Thanks.

See above. It might well be that the MasterDocument itself is the
culprit of corrupting your documents (I've never heard of an MD as a
_template_ before, I must admit). Not handled with extreme care, a MD is
pretty likely to create havoc to your data ...

The Word newsgroups are full of pointer to articles discussing when and
why not to use this feature.

Greetinx
Robert
 

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