Inside of Office, When I try to save or save as it keeps freezing

T

tgudmund

I have Office 2003, XPSP2 all upgrades have been run. No rogue connected
network drives. Yet everytime I try a save or save as it freezes. Anyone with
any suggestions aside from rebuilding the computer
 
C

Carey Frisch [MVP]

Perhaps the following will explain & resolve your issue:

Problems in Windows Explorer or the Windows shell
after you install Security Update MS06-015
http://support.microsoft.com/kb/918165

Easy Fix: Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)"
to download a simple registry fix.
[Direct Patch Download: http://www.kellys-korner-xp.com/regs_edits/hp.vbs]

Note: You may need to temporarily disable your antivirus program
in order to safely run the scripted fix.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| I have Office 2003, XPSP2 all upgrades have been run. No rogue connected
| network drives. Yet everytime I try a save or save as it freezes. Anyone with
| any suggestions aside from rebuilding the computer
 
B

Bob I

It's likely caused by a conflict between a Windows Update and some
software from HP on your PC. Today's Windows Update should correct the
issue.
 

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