install BCM: business tool is missing

[docassar]

I reinstall BCM but no change: business tool is always missing! so I can't
perform tasks. what can I do?

 

[BigDog]

Are you using ActiveSync by any chance?
If yes, Unplug your USB cble to your device that uses AcitveSync.
Reboot your PC and it should show up. Then you can plug your USB cable
back in.

 

[Patricia Cardoza [Outlook MVP]]

What type of mail account do you have?

--
Patricia Cardoza
Outlook MVP
Author - Special Edition Using Microsoft Office Outlook 2003
Lead Author - Access 2003 VBA Programmer's Reference
Author - Absolute Beginner's Guide to Microsoft OneNote 2003

http://blogs.officezealot.com/cardoza
http://www.cardozasolutions.com

 

[docassar]

Thanks for your answer, but unfortunately, I don't use activesync!As I use a
wireless mouse and numpad on my laptop, I just uninstall them and reboot
I re-install BCM, but no change! In outlook, I have the "professionnal
contacts", but the business tool is still missing, so I can't work properly...
If, by chance, you have another idea, please help me! I didn't find any
soluce on "microsoft"!

 

[docassar]

Pop3
is that your question ?
I re-install BCM, but no change! In outlook, I have the "professionnal
contacts", but the business tool is still missing, so I can't work properly...
If, by chance, you have another idea, please help me! I didn't find any
soluce on "microsoft"!

 

[Patricia Cardoza [Outlook MVP]]

Yes, that is my question.

Go to Control Panels (with Outlook closed) and double click the Mail icon.
Click the Data Files button, and see if you can add a new BCM data file.

--
Patricia Cardoza
Outlook MVP
Author - Special Edition Using Microsoft Office Outlook 2003
Lead Author - Access 2003 VBA Programmer's Reference
Author - Absolute Beginner's Guide to Microsoft OneNote 2003

http://blogs.officezealot.com/cardoza
http://www.cardozasolutions.com

 

[docassar]

No! It says that it exists already and can't be done twice!
have you another idea?