install office 2003 pack 2 failed twice. why

[david]

 

[TaurArian [MVP]]

As you didn't give any information on the failed install, I can only give a general
answer

How to troubleshoot failures updating your Office installation from the Office Update
Web site
http://support.microsoft.com/kb/304498

How to troubleshoot an update installation by using log files in Office 2003
http://support.microsoft.com/kb/884290/

 

[david]

Thank you very much for your input.
I am new and this is my first request ever.
I am pasting an answer of yours to a simailar request.
the Setup program may not be completed, and you do not receive notification
http://support.microsoft.com/kb/906323
:
I am using O.S 2003 Proff. Edition.XP 2 Proff. Edition.
Download went fine twicw. When it start to installe, I am prompt to insert
my CD. It continue to installe untile the end. Wich is Installation failed to
Install?
Before starting the downloading, I was rpompt to uptade ActiveX Control. It
failed to Load and I had to follow the inform. that is given if it fail to
load. Did everything right and went to check updates again.
Download is done. Install failed.
Any suggestions?
Many thanks.

 

[Peterken]

Tried it too, came up with eror 0x80070643 several times, whatever I tried
of the published solutions didn't do the trick.
(renaming microsoft.public.windowsupdate, the OSE thing, registering some
things, all failed to solve the prob...)

Also Outlook spam filter update gave the same error.


Uninstalled Office, Frontpage, and some weird ".NET" thing (didn't know what
it was to be used for)
Did uninstallation through "add/remove progs", since uninstall through
Office setup didn't finsh.

After reinstall of Office and Frontpage, all updating worked well.

Weird.......

 

[david]

Thank you very much, your information is appreciated.
I am fearful to get myself completely disabled by going places that I don't
understand much about. I am opting to leave Office 2003 pack 2 alone for the
time being.I would come back to finish the install some time later. In a few
weeks.
Thank you again.

 

[David Sherman]

Go to Start, run, type in services.msc.

Look at BITS. Is it running? If not start it?
If you can't start it, what is the error message?

Google the error message

BITS = Background Intelligent Transfer Services.

 

[david]

Thank you very much David,
I followed your suggestion. BITSsttus/ started. Started Type/automatic. I
red the description and what it is for.
Something else is not letting the INSTALL to finish.What is..?
Have a nice day.