Diane, It took 6 installs and uninstalls to finally remove the "test
drive" in front of my name.
What an ordeal! Glad you finally got it working correctly.
One of the installs I did as a drag and
drop. But then I could no longer find my old emails. I uninstalled
and used the wizard install. Now I can send emails without the "test
drive" however, I still can't get Entourage to see the previously
received emails. This despite my being able to find them with the
search in Finder.
How are you finding the emails? If it's with Spotlight, then they might be
searching the cache spotlight files. These are not completed messages. You
might be able to salvage data from these if you can't find the originals.
~/Library/Caches/Metadata/Microsoft/Entourage/ is the location of your
data used by Sync Services. It's not your actual database.
Your Identity folder [Identity name is Main by default] contains:
Database
Mailing Lists
Rules
Signature
(these are files that contain your data)
How do I move them back into Entourage??
As I mentioned earlier in this thread:
======Microsoft Entourage installs the Microsoft User Data folder (MUD) in
your
User's Document folder. Inside this folder is your Identity (named Main by
default). All of your mail, contacts, etc are stored here. If you move this
folder, Entourage will not know where your mail is located and will open
with a new default identity that will be blank.======
Hopefully, you have not deleted the file. If you have deleted the trash,
it's gone. Sorry!
If you moved the folder...
Select Switch Identity under Entourage in the Menu bar and see if your old
identity is still listed. Just looking in the 2004 Identities folder will
also show you all Identities that are available.
If you have moved the MUD folder then in the Finder: To find your old
database, search for "Microsoft User Data" (without the quotes). If you only
find the one in your Documents folder then your data is gone. It's possible
you moved it and the search will show you the location.
If you have not used a new identity in Entourage, then copy the entire
Microsoft User Data folder to the correct location.
Fix if you have more than one Microsoft User Data Folder...
Move the entire identity folder you want to use to the Office Identities
folder that Entourage is recognizing. Your identity is named "Main" by
default. Be sure to rename one so you do not overwrite. Your identity folder
can contain more than one identity. Switch Identities to view your old mail.
If you have not used the new identity, delete it. If you have used it and
want to combine the new mail with your original database, drag each folder
to the desktop from one identity. This creates an MBOX file. Switch
identities. Drag the MBOX files into the folder window of Entourage.
You can delete the old Identity after you are satisfied with the transfer.
I would
also like to migrate my Outlook Express email from my PC. Any
suggestions on that as well as that address book.
Check out the options on the "Convert Mail from Windows to Mac" Page:
Welcome to the Mac community. I have a few tips posted to help new users
here:
<
http://www.entourage.mvps.org/new2mac/index.html>
Feel free to ask questions. We'll do our best to help. I also suggest you
join a general Mac talk list to learn about using the Mac and a place to ask
questions. There are two very good lists that I recommend. Both moderated so
there is no flaming and everyone is very helpful.
You¹ll find links for the Mac-L and OSX list on Suggested Links:
<
http://www.entourage.mvps.org/links.html>
MacOSXHints forums are also excellent for getting help:
<
http://www.macosxhints.com/hintsfaq/index.php>
Be sure to subscribe to the Entourage Help Blog for the latest news on using
Entourage.
<
http://blog.entourage.mvps.org/>
To find answers on using Entourage see the Entourage Help Page
<
http://www.entourage.mvps.org/>
