K
Karen
I'm using Office 2000 on WinXP.
I recently added a second hard drive (30GB) to my
computer and moved everything from the old hard drive
(12GB) to the new hard drive (or so I thought).
But after that, every time I opened any Office
application, I'd get an installation dialog box that
would tell me my computer was completing the installation
process (or something close to that).
I was wondering if it had something to do with moving all
my files from the 12GB (old) drive to the 30GB (new)
drive. That's when I discovered that the MSOCACHE folder
was still on the old drive.
Someone directed me to this article:
http://support.microsoft.com/?id=830168
I apparently didn't do such a good job following the
instructions. I opened Win Explorer and deleted the
MSOCACHE folder -- and *then* I read on another page that
you should NEVER do that. Of course, it didn't say why
and I've not had any problems since doing so.
I've run MSO repair, but my MSOCACHE folder is still
missing, and I still get the annoying install thing
before my applications will open.
Can anyone help me sort out this mess? (And if your
instructions include anything about running something
from a command line or using the setup.ini file, I'll
need explicit directions -- I don't know how to do either
of those things.)
Help!
I recently added a second hard drive (30GB) to my
computer and moved everything from the old hard drive
(12GB) to the new hard drive (or so I thought).
But after that, every time I opened any Office
application, I'd get an installation dialog box that
would tell me my computer was completing the installation
process (or something close to that).
I was wondering if it had something to do with moving all
my files from the 12GB (old) drive to the 30GB (new)
drive. That's when I discovered that the MSOCACHE folder
was still on the old drive.
Someone directed me to this article:
http://support.microsoft.com/?id=830168
I apparently didn't do such a good job following the
instructions. I opened Win Explorer and deleted the
MSOCACHE folder -- and *then* I read on another page that
you should NEVER do that. Of course, it didn't say why
and I've not had any problems since doing so.
I've run MSO repair, but my MSOCACHE folder is still
missing, and I still get the annoying install thing
before my applications will open.
Can anyone help me sort out this mess? (And if your
instructions include anything about running something
from a command line or using the setup.ini file, I'll
need explicit directions -- I don't know how to do either
of those things.)
Help!