Install Project server 2003 Rolls Back at the end of install.

H

Herman

Does anyone have experance with install of project server. Almost at the end
of the install of project server it fails and rolls back. Cants seem to find
the reason. System event log show dcom error service fails to start helpsvc
with arguments "" in order to run the server
 
R

Rolly Perreaux

Does anyone have experance with install of project server. Almost at the end
of the install of project server it fails and rolls back. Cants seem to find
the reason. System event log show dcom error service fails to start helpsvc
with arguments "" in order to run the server
Click to expand...

Hi Herman,

Can you give us the steps when you tried to install Project Server?
Also please include your machine configuration(s), such as:

Windows Server 2003 Domain or Workgroup

Machine 1
Windows Server 2003 SP1
SQL Server 2000 SP4

Machine 2
Windows Server 2003 SP1
WSS

Many thanks,

--
Rolly Perreaux, PMP
Project Server Trainer/Consultant

IT Summit Series
Advanced Microsoft Technology Training
http://www.itsummitseries.com
 
H

Herman

Machine is configured as a all in one WSS, SQL2000, and project all on the
same machine. Running Windows Enterprise Server 2003 Dell 1850 Dual xeon 2.8
with 2 gig mem


Install log shows
*************************
Looking for setup tasks to process.
10/18/2005 10:50:29 AM WaitForMsiExecDone...
10/18/2005 10:50:29 AM WaitForMsiExecDone exits
Verifying install package is available
Reading from "D:\PRJSVR\FILES\SETUP\SETUPSVR.INI": "Cache\CDCache" (Default:
0)
Value: 0
DWSETUPLOGFILE="C:\DOCUME~1\HGONZA~1\LOCALS~1\Temp\Microsoft Office
Setup(0004).txt"
DWMSILOGFILE="C:\DOCUME~1\HGONZA~1\LOCALS~1\Temp\Microsoft Office
Setup(0004)_Task(0001).txt"
Command Line Logging Parameters: /l*v
"C:\DOCUME~1\HGONZA~1\LOCALS~1\Temp\Microsoft Office
Setup(0004)_Task(0001).txt" LOGVERBOSE=1
10/18/2005 10:50:29 AM
Executing Task:
Microsoft Office Project Server 2003
"C:\WINDOWS\system32\msiexec.exe" /I D:\PRJSVR\PRJSVRE.MSI
LAUNCHEDFROMSETUP="1" SETUPEXEPATH="D:\PRJSVR\" SETUPEXENAME="SETUPSVR.EXE"
/l*v "C:\DOCUME~1\HGONZA~1\LOCALS~1\Temp\Microsoft Office
Setup(0004)_Task(0001).txt" LOGVERBOSE=1
DWSETUPLOGFILE="C:\DOCUME~1\HGONZA~1\LOCALS~1\Temp\Microsoft Office
Setup(0004).txt" DWMSILOGFILE="C:\DOCUME~1\HGONZA~1\LOCALS~1\Temp\Microsoft
Office Setup(0004)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
10/18/2005 10:55:35 AM Chained install return code: 1603

Exit code was an error.
Shutting down chained setup processing.

****************************
 
H

Herman

Also this is the error found in the win installer log
does this help

**********************************
Property(S): connectinfoauthstsencrypt =
#x23004d0085009100ca00c600c400d5009500b700b100ae00f9001a00ec00ee00e9009700e400c100c400d400d500c100d400c200d200dc00f0009c00da00dd00c800ce00d2009a009000da00bf0020006f00a300dc00f300c700d300d400c10097009400c200e5003300ca00df00d900c500d900d6009000f800dc00d500da008b00f100d900bc00bc00da00
Property(S): connectinfoauthviewsencrypt =
#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
Property(S): DB1DataFilePath = C:\Program Files\Microsoft SQL
Server\MSSQL\data\ProjectServer_8366_data.mdf
Property(S): DB1LogFilePath = C:\Program Files\Microsoft SQL
Server\MSSQL\data\ProjectServer_8366_log.ldf
Property(S): ProductID = 72078-620-0000007-55481
Property(S): ChannelId = 620
Property(S): DigitalProductID = **********
Property(S): PrimaryVolumePath = C:
Property(S): ProductToBeRegistered = 1
MSI (s) (78:18) [10:55:31:790]: MainEngineThread is returning 1603
MSI (s) (78:D4) [10:55:31:790]: Destroying RemoteAPI object.
MSI (s) (78:CC) [10:55:31:790]: Custom Action Manager thread ending.
MSI (c) (D8:34) [10:55:31:837]: Back from server. Return value: 1603
MSI (c) (D8:34) [10:55:31:837]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (D8:34) [10:55:31:837]: PROPERTY CHANGE: Deleting SECONDSEQUENCE
property. Its current value is '1'.
Action ended 10:55:31: ExecuteAction. Return value 3.
MSI (c) (D8:34) [10:55:31:837]: Doing action: SetupDW
Action 10:55:31: SetupDW.
Action start 10:55:31: SetupDW.
MSI (c) (D8:DC) [10:55:31:837]: Invoking remote custom action. DLL:
C:\DOCUME~1\HGONZA~1\LOCALS~1\Temp\MSIFD.tmp, Entrypoint: SetupDWMain
SetupDW launching DW: " -d"C:\DOCUME~1\HGONZA~1\LOCALS~1\Temp\DWFE.tmp"
SetupDW failed to launch DW: 0
SetupDW launching DW: "D:\PRJSVR\files\PFILES\COMMON\MSSHARED\DW\dw20.exe"
-d"C:\DOCUME~1\HGONZA~1\LOCALS~1\Temp\DWFE.tmp"
SetupDW failed to launch DW: 0
SetupDW launching DW: "D:\PRJSVR\files\Program Files\Common Files\Microsoft
Shared\DW\dw20.exe" -d"C:\DOCUME~1\HGONZA~1\LOCALS~1\Temp\DWFE.tmp"
SetupDW failed to launch DW: 0
************************************************************
 
R

Rolly Perreaux

Also this is the error found in the win installer log
does this help

**********************************
Click to expand...
Property(S): DB1DataFilePath = C:\Program Files\Microsoft SQL
Server\MSSQL\data\ProjectServer_8366_data.mdf
Property(S): DB1LogFilePath = C:\Program Files\Microsoft SQL
Server\MSSQL\data\ProjectServer_8366_log.ldf
Property(S): ProductID = 72078-620-0000007-55481
Property(S): ChannelId = 620
Property(S): DigitalProductID = **********
Property(S): PrimaryVolumePath = C:
Property(S): ProductToBeRegistered = 1
MSI (s) (78:18) [10:55:31:790]: MainEngineThread is returning 1603
MSI (s) (78:D4) [10:55:31:790]: Destroying RemoteAPI object.
MSI (s) (78:CC) [10:55:31:790]: Custom Action Manager thread ending.
MSI (c) (D8:34) [10:55:31:837]: Back from server. Return value: 1603
MSI (c) (D8:34) [10:55:31:837]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (D8:34) [10:55:31:837]: PROPERTY CHANGE: Deleting SECONDSEQUENCE
property. Its current value is '1'.
Action ended 10:55:31: ExecuteAction. Return value 3.
MSI (c) (D8:34) [10:55:31:837]: Doing action: SetupDW
Action 10:55:31: SetupDW.
Action start 10:55:31: SetupDW.
MSI (c) (D8:DC) [10:55:31:837]: Invoking remote custom action. DLL:
C:\DOCUME~1\HGONZA~1\LOCALS~1\Temp\MSIFD.tmp, Entrypoint: SetupDWMain
SetupDW launching DW: " -d"C:\DOCUME~1\HGONZA~1\LOCALS~1\Temp\DWFE.tmp"
SetupDW failed to launch DW: 0
SetupDW launching DW: "D:\PRJSVR\files\PFILES\COMMON\MSSHARED\DW\dw20.exe"
-d"C:\DOCUME~1\HGONZA~1\LOCALS~1\Temp\DWFE.tmp"
SetupDW failed to launch DW: 0
SetupDW launching DW: "D:\PRJSVR\files\Program Files\Common Files\Microsoft
Shared\DW\dw20.exe" -d"C:\DOCUME~1\HGONZA~1\LOCALS~1\Temp\DWFE.tmp"
SetupDW failed to launch DW: 0
************************************************************
:
Click to expand...

Hi Herman,

The DW20.exe file is the Microsoft Office Application Error Reporting
client. Very strange that the failed launch shuts down the installation.

Do me a favour and check the SQL Server to see if the the Projectserver
database has been created. If so, then delete the database (assuming
that your don't have anything in the database)

Can I safely assume that you have created 2 web sites in IIS? One for
WSS and one for PWA.

Also check to see if you can access the WSS web site via Internet
Explorer. If you can access the site then rerun the WSSWIZ.exe from the
Project Server CD.

Also check the Add/Remove Programs in the Control Panel to see if
Microsoft Office Project Server 2003 is listed. If so, then do an un-
install. Then do a reboot and try re-installing Project Server

Good Luck and let us know what happens

--
Rolly Perreaux, PMP
Project Server Trainer/Consultant

IT Summit Series
Advanced Microsoft Technology Training
http://www.itsummitseries.com
 
B

BearHuntr

I'm experiencing the same problem when trying to install Project Server. We
have it set up between 2 servers:

Machine 1: Windows Server 2000 SP4, SQL Server 2000 SP4
Machine 2: Windows Server 2003 SP1, WSS

I'm also seeing an Error in the System Event Log that mentions that the
"Project Server Session Mgr Service service failed to start due to the
following error: Access is Denied." After this is when it appears to roll
back the install.

I've tried installing while logged in as 2 different admin accounts and get
the same error. I can verify that the ProjectServer database was created on
the SQL Server and I can access the WSS site in IE. I have 2 web sites in
IIS, the Default Web Site and Sharepoint Central Administration, I'm not sure
what the PWA site is. Project Server is not showing up in Add/Remove
Programs for me.

I have the "Microsoft Office Setup(0001)_Task(0001).txt" file, but it's way
too long to post here. It also seems to be referencing that it cannot start
the Pjsessionmgr service and that's when the rollback occurs.

Any help would be greatly appreciated! Thank you!

Scott.
 
Y

yvf

Herman said:
*Does anyone have experance with install of project server. Almost at
the end
of the install of project server it fails and rolls back. Cants seem
to find
the reason. System event log show dcom error service fails to start
helpsvc
with arguments "" in order to run the server *
Click to expand...

We have the same problem installing Project Server 2003, the error
message is different. Did you have any progress resolving the issue?
 
B

BearHuntr

Well, after working with both IBM and Microsoft support, we discovered that I
was getting this because I was trying to install on my E:\ drive instead of
the C:\ drive. In order to get the install to complete, I had to set up
Security for the LOCAL SERVICE user on the Project Server install folder.
This got me further, however, I had more problems when trying to get to the
PWA website. I decided to uninstall PRoject server and reinstall it on the
C:\drive and it is working much better now. Hope that helps anyone else
having problems.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Outlook Desktop (latest) stopped syncing IMAP accpounts from selfowned Mail server. 0
Project Server 2007 install 3
Install order of Project Server 2007 SP2 3
integration of Project Server 2007 and MOSS 2007 1
Project Server Cube Build Issue 3
stability of Project Server 2010 4
ProjectEventService won't start using Network Service account 2
Project Server 2003 Installation Rolls Back 1

Top