L
R
Rich E
My upgrade version says that eligable products include Microsoft Works
6.0-10. I just bought a computer and I installed Microsoft Works 9 (provided
by Dell) and in trying to install Office 2007 it tells me I have an
eneligable product. Can anyone suggest a solution to this? Many thanks!
6.0-10. I just bought a computer and I installed Microsoft Works 9 (provided
by Dell) and in trying to install Office 2007 it tells me I have an
eneligable product. Can anyone suggest a solution to this? Many thanks!
B
Bob Buckland ?:-\)
Hi Rich,
There's a bug in Works 9 in some installations that keep it from being recognized. This article has an update that should help
solve that for you.
http://support.microsoft.com/kb/943290/en-us?FR=1
===========
My upgrade version says that eligable products include Microsoft Works
6.0-10. I just bought a computer and I installed Microsoft Works 9 (provided
by Dell) and in trying to install Office 2007 it tells me I have an
eneligable product. Can anyone suggest a solution to this? Many thanks!
--
Rich E.<<
--
Bob Buckland ?
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
There's a bug in Works 9 in some installations that keep it from being recognized. This article has an update that should help
solve that for you.
http://support.microsoft.com/kb/943290/en-us?FR=1
===========
My upgrade version says that eligable products include Microsoft Works
6.0-10. I just bought a computer and I installed Microsoft Works 9 (provided
by Dell) and in trying to install Office 2007 it tells me I have an
eneligable product. Can anyone suggest a solution to this? Many thanks!
--
Rich E.<<
--
Bob Buckland ?
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
A
armyedelen
I also recently purchase a computer with Works 9.0 on it and can no
install the upgrade to Office Small Business 2007. I tried to fix th
error with the Works 9.0 download but do not have a disk for the .ms
file. Am I missing something because the Office product states th
upgrade is compatible with Works as long as I use the download whic
will not download to my computer.
-Sharo
install the upgrade to Office Small Business 2007. I tried to fix th
error with the Works 9.0 download but do not have a disk for the .ms
file. Am I missing something because the Office product states th
upgrade is compatible with Works as long as I use the download whic
will not download to my computer.
-Sharo
R
Rich E
Thanks so much, Bob. That did the trick!
B
Bob Buckland ?:-\)
Hi Sharon,
You didn't mention the name of the .MSI filebut as a guess, it would be part of the original installation CD/image for Works.
There may have been some corruption in the MS Works installation. That can sometimes occur from using registry/cleanup utilities on
the computer. Some computers include a compressed version of the software provided and a provision to create your own backup CDs to
be used to install. Check with the computer supplier to see if that's the case.
=====
I also recently purchase a computer with Works 9.0 on it and can not
install the upgrade to Office Small Business 2007. I tried to fix the
error with the Works 9.0 download but do not have a disk for the .msi
file. Am I missing something because the Office product states the
upgrade is compatible with Works as long as I use the download which
will not download to my computer.
-Sharon <<
--
Bob Buckland ?
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
You didn't mention the name of the .MSI filebut as a guess, it would be part of the original installation CD/image for Works.
There may have been some corruption in the MS Works installation. That can sometimes occur from using registry/cleanup utilities on
the computer. Some computers include a compressed version of the software provided and a provision to create your own backup CDs to
be used to install. Check with the computer supplier to see if that's the case.
=====
I also recently purchase a computer with Works 9.0 on it and can not
install the upgrade to Office Small Business 2007. I tried to fix the
error with the Works 9.0 download but do not have a disk for the .msi
file. Am I missing something because the Office product states the
upgrade is compatible with Works as long as I use the download which
will not download to my computer.
-Sharon <<
--
Bob Buckland ?
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
P
Polly J. Brake
I know this question doesn't apply to what has been happening in this post,
yet I am desperate... I am trying to upgrade from an earlier version of
office to MS Office 2007. The 'new' Dell system (less than 1 year old) is
crashing the installation with the an event number 11708, found in the Event
Viewer. I have researched everywhere for a fix! I have updated the iWindows
installer to version 3.1.400.4039, stopped all services and startup services
in mscofig. Nothing is working! Anyone care to help?
yet I am desperate... I am trying to upgrade from an earlier version of
office to MS Office 2007. The 'new' Dell system (less than 1 year old) is
crashing the installation with the an event number 11708, found in the Event
Viewer. I have researched everywhere for a fix! I have updated the iWindows
installer to version 3.1.400.4039, stopped all services and startup services
in mscofig. Nothing is working!
Anyone care to help?