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Message: [QUOTE="pamhockman, post: 5103785"] I am trying to install Visio 2007 Viewer on my PC (windows XP 2002, SP3) which does NOT have Visio 2007 installed on it. I am using visioviewer.exe which I downloaded from the MS Office Visio 2007 site. I am not able to open any *.VSD files. The install log indicates: DEBUG: Error 2769: Custom Action OPCMigrateStartFolders did not close 5 MSIHANDLEs. The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2769. The arguments are: OPCMigrateStartFolders, 5, Action ended 10:34:47: OPCMigrateStartFolders. Return value 1. I am unable to find any information which indicates what the problem and/or solution for this is. Any suggestions? [/QUOTE]