Installation error from source?

[_adrian]

So I'm trying to uninstall or reinstall Office 2003 and I'm getting an error
saying the following:

The Installation source for this product is not available. Verify that the
source exists and that you can access it.

This is when I'm trying to install from the CD! Why is it telling me that
the source isn't available????

 

[Mary Sauer]

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=off2003

If you use this utility be certain to have your product number handy.

 

[Dave Claxon]

I'm getting the same error message, but it's on a new install. This utility
seems to be for cleaning up problems with an installation that is already
done, but this is not. I am trying to install Office 2003 on a new computer
so I can uninstall it from the old one. It keeps hanging on several *.CAB
files. I got past some of them by copying them from the old computer to a
temp location on the new computer and pointing the installer at that
location, but not all the files it is looking for are on the old computer. I
can see them on the CD in Windows explorer, but the installer can't find
them. I even tried to copy the file from the CD to the temp folder and
removed the hidden attribute, but it still wouldn't go. Is it possible that
the CD went bad setting in the box since I installed it before?

I even swapped CD drives with a known good one, in case that might be the
problem, since the new computer is a refurb, but still same results. Any
other ideas?

Thanks,
Dave