Installation error; Office XP standard

[Robert]

I have attempted to install the Office XP upgrade onto a
new hard drive. I was able to install my original version
of Office 97 beforehand. I receive the error
message: "failed to locate a qualifying product, error
1608". What can I do to resolve this.

 

[Kristyn Wagoner [MSFT]]

Hi Robert -

Take a look at this article to see if any of the methods work for you.

295346 OFFXP: Upgrade Detection Fails When You Upgrade to Office XP
http://support.microsoft.com/?id=295346

Thanks and I hope that helps!

--
Kristyn Wagoner
Microsoft PSS

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