Installation Problems

[Will Hammond]

I recently upgraded from Vista 32 to Vista 64. I had no problems installing
my valid copy of Office Pro 2003 and then upgrading to Small Business 2007.
After it downloaded the updates from windows update I got an error and
Outlook disappeared. All the rest of the programs were there but the icons
for outlook disappeared and I couldnt find it in any folder (really wierd).
So I uninstalled everything (including office 2003) and then tried to
reinstall from scratch. 2003 loaded fine but then when I went to install 2007
it said I didnt have an upgradeable copy of Office on my machine (it worked
just fine the first time). I used up my free support from MS over a year ago
when I got Vista and I found them not very helpful anyway. Can someone shed
some light on this? I used the windows uninstall tool you can download from
the MS site and removed all everything I could that had anything to do with
Office but still get the error. Am I missing a file or regsitry key I should
be deleting (i manually went in and removed the MS office entries).

 

[Peter Foldes]

You are missing a valid version of Office that you can Upgrade since you most probably you have the Upgrade versions Office 2003 Pro and Small Business 2007

 

[Will Hammond]

I have a valid Full copy of Office 2003 (I had done the install before the
error and was able to upgrade). I wiped everything and formatted my drive and
reinstalled Vista (i was in process of doing same thing when error happened
anyway so I didnt lose anything).

 

[Peter Foldes]

If you have Upgraded before then there was some version of Office installed. Is there any version of Office installed at present that you are trying to Upgrade