Installation question

S

Seth

Hello,

I was requested to downgrade a computer at my office to XP. I used a
keyfinder to locate the product key for her office installation since the
packaging could not be found. I noticed that the product was Office Pro Plus
2007. There is no install disk for Pro Plus 2007 in the office, only for Pro
2007. I did a test run on a spare computer just to verify it would work with
her product key, and it shows invalid.

Will the product key only work when installing with Pro Plus or did I just
copy it down incorrectly?

Thanks for any help.
 
P

Peter Foldes

Seth

Office Pro Plus is a Volume License version which needs it's own key. If the Pro
Plus was installed in the Office then you have other installations of it most
likely. Check with your IT department
 
B

Barry Watzman

I am not aware that a Microsoft Product Called Office Professional Plus
exists.

You could have copied it incorrectly. But another possibility is that
the product key and your media do not match. For example, you could
have an upgrade product key and full product media, or vice versa.
There is also the possibility that you have OEM media and a retail
product key, or vice versa. There are a lot of possibilities.
 
E

Earle Horton

My college bookstore used to sell "Microsoft Office Professional Plus 2007"
to students and staff on a disk labelled "Applications Student Media" with
Microsoft part numbers and a barcode. You had to sign an agreement that you
would stop using it when you left the college, unless you graduated. Then
it would revert to a perpetual license. When I got my copy from the
bookstore it was in a black plastic sleeve with the DVD inside and a yellow
Product Key sticker on the back. Now they provide Enterprise via download.
Mine says "Part of Microsoft Office Professional Plus 2007" in the "About
Microsoft Office" screens for each application.

The OP (Seth) needs to figure out where this copy of Professional Plus came
from. There is a media replacement program, but I don't know if they would
give you replacement media without proof that you had a valid volume
license. They must have bought it somewhere.

Earle
 
S

Seth

Nice. Well, I am the lone IT guy for this satellite office for the company.
I've contacted my boss about this before, but he had no knowledge about the
software, were to find the media, etc.

I'll have to send another request for information or direction on locating
the required software.
 

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