Installed from CD, apps in "trial" mode

[redrooffs]

I went through the whole procedure again. Here is the list of files in
the Trash:

com.microsoft.Office.prefs.plist
com.microsoft.Excel.prefs.plist
com.microsoft.Entourage.prefs.plist
com.microsoft.Entourage.plist
com.microsoft.OfficeNotifications.plist
Office Font Cache (11)
Microsoft Office ACL [English]
OLE Registration Database 11
OfficeSync Prefs
Custom Dictionary
Office 11 First Run
Entourage Preferences
Proofing Tool Preferences
Office Registration Cache 11

 

[John McGhie [MVP - Word and Word Macintosh]]

OK, the Remove Office tool is operating correctly, there's something else
wrong.

Check back in a few days, I'm escalating this one to Microsoft...

I went through the whole procedure again. Here is the list of files in
the Trash:

com.microsoft.Office.prefs.plist
com.microsoft.Excel.prefs.plist
com.microsoft.Entourage.prefs.plist
com.microsoft.Entourage.plist
com.microsoft.OfficeNotifications.plist
Office Font Cache (11)
Microsoft Office ACL [English]
OLE Registration Database 11
OfficeSync Prefs
Custom Dictionary
Office 11 First Run
Entourage Preferences
Proofing Tool Preferences
Office Registration Cache 11

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[Barry Wainwright [MVP]]

I'm wondering if permissions in the prefs folder may be set wrong, but I
would expect that:
A. the 'remove office' routine should report a failure to remove the prefs;
and:
B. there would be symptoms in lots of other apps as well.

However, it is a relatively trivial exercise to run 'repair permissions (in
Disk Utility) before running the remove office routine.

Worth a try!

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
The Entourage User's WebLog has moved!
For hints, tips and troubleshooting go to <http://www.barryw.net/weblog/>

From: "John McGhie [MVP - Word and Word Macintosh]" <[email protected]>
Newsgroups: microsoft.public.mac.office
Date: Sat, 13 Jan 2007 16:09:09 +1100
Conversation: Installed from CD, apps in "trial" mode
Subject: Re: Installed from CD, apps in "trial" mode

OK, the Remove Office tool is operating correctly, there's something else
wrong.

Check back in a few days, I'm escalating this one to Microsoft...

I went through the whole procedure again. Here is the list of files in
the Trash:

com.microsoft.Office.prefs.plist
com.microsoft.Excel.prefs.plist
com.microsoft.Entourage.prefs.plist
com.microsoft.Entourage.plist
com.microsoft.OfficeNotifications.plist
Office Font Cache (11)
Microsoft Office ACL [English]
OLE Registration Database 11
OfficeSync Prefs
Custom Dictionary
Office 11 First Run
Entourage Preferences
Proofing Tool Preferences
Office Registration Cache 11

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[redrooffs]

No luck; same result.

I'm wondering if permissions in the prefs folder may be set wrong, but I
would expect that:
A. the 'remove office' routine should report a failure to remove the prefs;
and:
B. there would be symptoms in lots of other apps as well.

However, it is a relatively trivial exercise to run 'repair permissions (in
Disk Utility) before running the remove office routine.

Worth a try!

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
The Entourage User's WebLog has moved!
For hints, tips and troubleshooting go to <http://www.barryw.net/weblog/>

From: "John McGhie [MVP - Word and Word Macintosh]" <[email protected]>
Newsgroups: microsoft.public.mac.office
Date: Sat, 13 Jan 2007 16:09:09 +1100
Conversation: Installed from CD, apps in "trial" mode
Subject: Re: Installed from CD, apps in "trial" mode

OK, the Remove Office tool is operating correctly, there's something else
wrong.

Check back in a few days, I'm escalating this one to Microsoft...

I went through the whole procedure again. Here is the list of files in
the Trash:

com.microsoft.Office.prefs.plist
com.microsoft.Excel.prefs.plist
com.microsoft.Entourage.prefs.plist
com.microsoft.Entourage.plist
com.microsoft.OfficeNotifications.plist
Office Font Cache (11)
Microsoft Office ACL [English]
OLE Registration Database 11
OfficeSync Prefs
Custom Dictionary
Office 11 First Run
Entourage Preferences
Proofing Tool Preferences
Office Registration Cache 11

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[John McGhie [MVP - Word and Word Macintosh]]

Yep: That's what I imagined. I don't have a response from Microsoft yet, I
think all those who might know the answer were at Mac Word.

Of course you KNOW that Apples are programmed to suffer some kind of
gruesome failure right before Mac World, don't you?

Cheers

No luck; same result.

I'm wondering if permissions in the prefs folder may be set wrong, but I
would expect that:
A. the 'remove office' routine should report a failure to remove the prefs;
and:
B. there would be symptoms in lots of other apps as well.

However, it is a relatively trivial exercise to run 'repair permissions (in
Disk Utility) before running the remove office routine.

Worth a try!

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
The Entourage User's WebLog has moved!
For hints, tips and troubleshooting go to <http://www.barryw.net/weblog/>

From: "John McGhie [MVP - Word and Word Macintosh]" <[email protected]>
Newsgroups: microsoft.public.mac.office
Date: Sat, 13 Jan 2007 16:09:09 +1100
Conversation: Installed from CD, apps in "trial" mode
Subject: Re: Installed from CD, apps in "trial" mode

OK, the Remove Office tool is operating correctly, there's something else
wrong.

Check back in a few days, I'm escalating this one to Microsoft...


On 10/1/07 5:55 AM, in article
(e-mail address removed), "(e-mail address removed)"

I went through the whole procedure again. Here is the list of files in
the Trash:

com.microsoft.Office.prefs.plist
com.microsoft.Excel.prefs.plist
com.microsoft.Entourage.prefs.plist
com.microsoft.Entourage.plist
com.microsoft.OfficeNotifications.plist
Office Font Cache (11)
Microsoft Office ACL [English]
OLE Registration Database 11
OfficeSync Prefs
Custom Dictionary
Office 11 First Run
Entourage Preferences
Proofing Tool Preferences
Office Registration Cache 11


--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410