installed new 11.5.0 update, LOST entourage application

[ScottBronson]

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: imap

Can someone tell me why this would happen? All the other apps are there except entourage. I quite entourage and word to install the scheduled update. When closed I tried to check my email but the system could not find my app. I looked in the MS app folder and entourage is no where to be found. After a system search I only located the time trial version. I copied the app from the install CD but all it does is crash upon initial startup, not even making it to the splash screen. Help!

 

[Diane Ross]

Can someone tell me why this would happen? All the other apps are there except
entourage. I quite entourage and word to install the scheduled update. When
closed I tried to check my email but the system could not find my app. I
looked in the MS app folder and entourage is no where to be found. After a
system search I only located the time trial version. I copied the app from the
install CD but all it does is crash upon initial startup, not even making it
to the splash screen. Help!

Why this happens....
<http://www.entourage.mvps.org/error/install_update.html#fails6>

Install Office for Mac 2008 including updates

<http://www.entourage.mvps.org/install/install_update_2008.html>

 

[Ed Kimball]

Why this happens....
<http://www.entourage.mvps.org/error/install_update.html#fails6>

Install Office for Mac 2008 including updates

<http://www.entourage.mvps.org/install/install_update_2008.html>

Uh, isn't 11.5.0 Office 2004, not 2008?
Will this work?
<http://www.microsoft.com/mac/downloads.mspx?pid=Mactopia_Office2004&fid=555
7BFB7-EBB4-4C42-8042-41E830C4E550#viewer>

 

[Diane Ross]

Uh, isn't 11.5.0 Office 2004, not 2008?

The explanation at this link is not version specific.

<http://www.entourage.mvps.org/error/install_update.html#fails6>

Obviously, the other link for Office 2008 is incorrect. Duh! Trying to do
too many things at once today.

 

[ScottBronson]

Thanks Diane for your explanation link. I wish I didn't have to re-install Entourage, I didn't want to chance losing my preferences. -Scott

 

[Diane Ross]

Thanks Diane for your explanation link. I wish I didn't have to re-install
Entourage, I didn't want to chance losing my preferences. -Scott

Your preferences shouldn't be affected. If you do use "Remove Office" there
are a few files you should save in your User's Library like Dictionary. I
mention the exact files on this link "Remove Office"

<http://www.entourage.mvps.org/install/remove_office.html>

BTW, did you know some preferences are actually stored in your Entourage
database?