F
Frustrated User
I installed recent outlook (2000) patches. Outlook stopped functioning due to
the mso9.dll problem (see MS article) reinstalled orignal dll files from disk
as instructed. Now I can't use word as my e-mail editor (crashes when you
click "new") and outlook frequently crashes when I am not editing messages.
The error reads something like "pure virtual call". Any ideas on how this can
be corrected? (I did try to uninstall, using CD, then reinstall) did not seem
to fix the problem. Also tried the office repair function from the CD which
didn't solve the problem.
the mso9.dll problem (see MS article) reinstalled orignal dll files from disk
as instructed. Now I can't use word as my e-mail editor (crashes when you
click "new") and outlook frequently crashes when I am not editing messages.
The error reads something like "pure virtual call". Any ideas on how this can
be corrected? (I did try to uninstall, using CD, then reinstall) did not seem
to fix the problem. Also tried the office repair function from the CD which
didn't solve the problem.