Installer asking for SP4 CD

[MikeH]

Greetings all:

I am in the process of installing FrontPage 2000 on a new
machine that has
Office Professional 2000 installed. Office has been
patched to the current
levels via the web updates.

When installing FrontPage, installer asks that I insert
the SP4 CD. Since
this was not patched from the CD, there is no way this it
will accept any CD
with SP4 on it - including the TechNet CD's.

I know that I have come across this problem before and
that there was a
registry setting that I changed to point to the local
drive or a network
share. Does anyone know what this might be?

TIA

-mike

 

[Thomas A. Rowe]

You should un-install all Office patches, then install FP2000, then re-apply
the patches, otherwise installing FP2000 over a patch version of Office will
not update FP2000, plus some of the shared file may be overwritten and/or
FP2000 may not function correctly, since it has not been updated.

--

==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, Forums, WebCircle,
MS KB Quick Links, etc.
==============================================

 

[Mike Mueller]

Have fun... You will need to search the registry for it, as the exact key
will vary as the GUID does. Search for "Microsoft Office 2000" in the
following path. There should be one with that as the data for a key with
the name of "DisplayName". A few lines down will be the InstallSource. I
believe that is what you need to change

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\


Mike

 

[Mike]

Thanks Thomas, but there is a register setting that I can change in order
for the installer to look locally rather than going through the hassle of
uninstalling, re-installing, installing FP and re-patching. Your method
will take about an hour and a half, couple that with several machines . . .
.. .

 

[Thomas A. Rowe]

Changing the registry will not update the unpatched files installed by
FP2000 install, you will still need re-install all patches.

--

==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, Forums, WebCircle,
MS KB Quick Links, etc.
==============================================

 

[Mike]

I am not looking to UPDATE THE UNPATCHED FILES, simply trying to tell the
installer to look in a different location for the SP4 files as there is no
BROWSE on the pop-up.

 

[Thomas A. Rowe]

Mike, the amount of time you have spend trying to get this to work the way
you want, you could have followed my original suggestion and been done by
now.

Have you considered contacting MS Tech Support for assistant with this? I
believe there is no charge for installation issues.

--

==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, Forums, WebCircle,
MS KB Quick Links, etc.
==============================================

 

[Mike]

You are right on one thing Tom - I am in the process of nuking the install
and reslamming it.

At this point, it now is a matter of finding a fix for the next time as I am
sure there are going to be MANY next times knowing the was M$ creates
"known" issues ;-)

Thanks for the help.

 

[Thomas A. Rowe]

Mike,

The problem of using the registry hack, is that while it may allow you to
get around the install issue, the install of Office app after any updates
have been applied, requires that you also have to re-install the updates.

Suggest that you install FP2000 first, then Office Pro 2000, then install
all updates.

--

==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, Forums, WebCircle,
MS KB Quick Links, etc.
==============================================

 

[Mike]

Tom, I think you are still missing what I am trying to do! All I need to do
is to tell the installer that all of the SP4 files are located in a
directory and NOT on a CD NOT THE APPLICATION(s). After you have installed
the suite and patched it, the installer does not give you the option of
"browsing" for a location of the patch, rather it thinks that it is located
on the CD and wants to go there to update one or two files rather than going
to the \i386 directory to get the files. Seeing as to how FP is now joined
at the hip to O2K, you are safer to install O2K first, then FP (and any
other components not included with either adv or prof) AND THEN do the
patching. However, if installed and patched, M$ does have a way to get
around this issue. I have an email into them and when they reply, I will
post it.

Thanks.

 

[Thomas A. Rowe]

Mike,

Which version of Windows are you running?

It has just been my experience that you should install the standalone Office
apps before installing the Suite, especially if the standalone app also
comes in one of the Office Suite configuration.

When you run a Office Update, the only items that are updated are those that
were installed at the time you ran the update. So when you install Office
standalone app or re-install the Office suite, you have in most case
overwritten at some of the share files that were previously updated with the
versions included with the current application you are installing, so you
have to run the Office update again.

I haven't notice if the Office Update warns users that if they later install
a standalone version or re-install the Office Suite that they need to
re-install any Updates. However when you install Windows SPs, there is
generally a warning that you may either need to uninstall it first or
re-install it you install components or applications that were not installed
at the time the SP was installed.

--

==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, Forums, WebCircle,
MS KB Quick Links, etc.
==============================================

 

[Mike]

We are running Windows 2000 pro and Office 2000 adv or prof depending on the
user. In addition, the service pack that is being asked for is the WINDOWS
SP4 NOT Office.

 

[Thomas A. Rowe]

Understand, but I thought at one point you had mentioned that you had also
applied all Office Updates as well, as I am not aware of any SP4 for any
Office version.

Ok, you may need to uninstall SP4. The only KB I could locate relating to
Office 2000 and SP4 was for Windows NT.

--

==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, Forums, WebCircle,
MS KB Quick Links, etc.
==============================================