installer cannot update 1 or more protected windows files

S

student

I got the "ultimate steal" for students yestarday; it is the ms office
ultimate 2007 & is downloaded from a ms(?) site; price is $59.95.

The installer stops & say it "cannot update one or more protected
windows files". I see in the log that the apparent (to me) last
installed group is called "RosebudMUI.msi"; on the log:
"rosebudmui.msi errorcode: 1603(0x643)".

Anyone able to install the ms office ultimate 2007? Bad file,
ms install bug, whoever created the file messed up?

One other thing, I did see an error regarding publisher in that a
file is invalid because it has a name longer than 20 characters.

Hope ms fixes asap as I allowed the sending of the error report to ms
3 times. Also I don't have any version of ms office installed on this
relative new updated system. The only office product currently
installed is wordperfect office x3.

Running xp pro w/sp2,
 
S

student

another paid m$ shill.........

I don't think the msg is useless & the price for office ultimate 2007
is correct. You should see your own ms press releases & check the
"www.theultimatesteal.com"; office ultimate 2007 was available in
Australa in Aug.

Too arrogant to check your sources?
 
S

student

Then call unless too late; provided ms tech support info on when to callback
tomorrow. Gotta to get back to my studies.


Followup-To:
 
T

tbb2121

Don't listen to obnoxious ANONYMOUS jerks. I'm familiar with student
pricing, but whether you paid 1, 10, 100 or 1,000 dollars for Office, the
point is you need help.

I'm having a similar problem in that Office crashed one too many times (and
yes, we paid bucketloads for all our copies of Office blah blah). It's now
seeking out RosebudMUI.msi, and I suspect the last time I ran Disk Cleanup,
it killed it.

I wish I had more information for you. But what you might try doing is
installing Office with a bare minimum of programs (a "Custom" install), then
re-running setup and doing "Add/Remove Components" one by one until all have
installed successfully.

If I find more information, I'll post it here.
 
T

tbb2121

Looks like there's more than one RosebudMUI.msi--my installation of Office
points to one per program (e.g., 1 for Access, 1 for Word, etc.). You can
also find it on the Office CD inside the .cab file "RbudLR.cab"

Microsoft has an Office Diagnostic Tool that tells me that in my case, it's
a matter of needing to download the Software Update for Web Folders to
continue:

http://www.microsoft.com/downloads/...12-632E-4C04-9382-987622ED1D64&displaylang=en

I would suggest being sure you have downloaded all required/critical Windows
Updates for your machine before installing Office, but take my advice with a
block of salt, since I'm not Microsoft Tech Support. ;)

The Crash Diagnostic Tool for XP can be found here:

http://support.microsoft.com/default.aspx/kb/923800

But I don't think it'll help much with your setup problems--this just kicked
in because my already-installed product had crashed.
 
M

Mulaysunjay

Don't worry. Just go to control panel, select add remove programs
select add/remove windows components, install internet informatio
services.

This is enough. Just restart your PC and install Office 2007. This wil
solve your problem. Enjoy
 
T

TXGuy

Install IIS to fix the "protected Windows files" error? Interesting...

Unknown - what version and sp level of Windows is this error occuring on?
 
M

Mulaysunjay

The Error occured while installing microsoft office 2007 on windows x
SP2. The error was "installer cannot update 1 or more protected window
files"
The solution is just install IIS and select all options in details
while installing IIS.

Just restart PC & install Office 2007. That's it. The problem i
solved.


TXGuy;4274197 said:
Install IIS to fix the "protected Windows files" error? Interesting...

Unknown - what version and sp level of Windows is this error occurin
on?

--
TXGuy [MSFT]


Mulaysunjay said:
Don't worry. Just go to control panel, select add remove programs,
select add/remove windows components, install internet information
services.

This is enough. Just restart your PC and install Office 2007. Thi will
solve your problem. Enjoy!


--
Mulaysunjay
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