installer problems

[David Volgas]

I am frequently getting the message "The feature you are
tryng to use is on a CD or other removable disk that is
not available" and it prompts me for the CD. I put the CD
in the drive, but it can't find whatever it's looking for
and I have to reinstall Office XP (again). If I don't put
the CD in the drive, I get error 1706 and the program
aborts.

Why do I have to constantly reinstall Office on my home
system which is a single-user system????

Frustrated

 

[Susan Ramlet]

Hi, David,

A few questions to help diagnose: What operating system are you using? How
did you obtain your copy of Office XP--retail, OEM or some other way? Are
you using original installation media or a copy? Has Office XP always
behaved this way, or did it just start? When you install Office XP, do you
select a "Complete" installation to get all the components installed on the
hard drive? At what point does the error about the "feature you are trying
to use is on a CD...that is not available" happen? When you say it can't
find whatever it's looking for, how do you know that--do you get an error?

 

[david volgas]

I am running Office XP on a Win XP system. I obtained the
installation CD's through a campus licensing agreement at
UAB and they have the Microsoft hologram and a product key
on the CD jacket.

Office ran fine for several weeks/months. This may have to
do with running SystemSuite 4.0 and the "clean temporary
files" utility.

I have tried to re-install and now it says I can't
reactivate.

The problem initially began as soon as I opened any MS
office application. I did a "complete" install except for
sample databases.

Thanks
Dave Volgas