Installing Business Contact Manager 2003 on Vista

[Rod H]

--
Rod H
Can you please explain how I can reinstall Business Contact Manager for
Outlook 2003 onto a PCV running Vista Business Edition. (I did have it all
running OK, but then had to do a complete system restore.) Now BCM won't
install onto Vista from the original CD, and I can't install SP4 (which
presumably has the Vista compatibility fix) without haveing BCM already
installed.

Any help gratefully received.

 

[Vinit [MSFT]]

Hi Rod
Could you please provide us with the error message that you are seeing
during installation? Also, if possible, provide with error logs that you can
find at

C:\Users\"username"\AppData\Local\Temp directory. Files would be MBSsetup*.
on Vista

Thanks

 

[Rod H]

Apologies for the delayed response, but I have been away from my PC in the
meantime.

It appeared that BCM had loaded succesfully when I repeated the loading
routine today, because no error messgaes appeared and the last screen message
said it had installed OK and that I should re-boot the PC. However, having
re-booted, BCM doesn't open when I open Outlook 2003.

I then installed SP4 for Outlook 2003 with BCM ... and got the error message
saying SP4 had failed to install and to see C:\.......MBSsetuptmp9A7F.log,
but no such file exists.

Any help will be much appreciated.

 

[Luther]

Apologies for the delayed response, but I have been away from my PC in the
meantime.

It appeared that BCM had loaded succesfully when I repeated the loading
routine today, because no error messgaes appeared and the last screen message
said it had installed OK and that I should re-boot the PC. However, having
re-booted, BCM doesn't open when I open Outlook 2003.

I then installed SP4 for Outlook 2003 with BCM ... and got the error message
saying SP4 had failed to install and to see C:\.......MBSsetuptmp9A7F.log,
but no such file exists.

Any help will be much appreciated.

--
Rod H







- Show quoted text -

Did Sql Server 2005 get installed--is it in the list of installed
programs? If yes, try installing BCM again. If not, try installing Sql
Server 2005 SP2 directly, and then BCM again.