Installing Digital ID's on Outlook Express

K

K9 Trainer

OK, here go I hope I don't leave anything out.
OS: MS XP SP3, Dell XPS Laptop & Outlook 6 (6.00.2900.5512)

1) I am deployed overseas and am forced to use local national internet
connections so this is what I want to do. I want to install a digital
certificate so I can send and receive encrypted e-mail. Not all e-mail needs
this security so I have decided to use Outlook Express for encrypted e-mail
and Outlook 2007 for normal e-mail.
2) I obtained a certificate from Comodo (MS sugested) using a HOTMAIL
address and I installed it according to instructions. (under Accounts,
Secuity, -signing certificate & encripting certificate) I left Alogrithm at
3DES. I have also double clicked on the certificate , outside of Outlook,
and installed it that way and again it states "The import was successfull.....

3) I went into Options, Security Secure Mail and ticked both Encrpt
contents & ticked Digitally sign all. Clicked apply then ok.

Here I thought all should be done. So I go to send a message and I get the
following "Outlook Express was unable to locate the digital IDs of the
following recipients" Meaning the e-mail address I was sending to. I am
given the option to "Don't Encrypt or Cancel"

I went back and checked "Tools, Options, Security, Digital IDs" NO Digital
IDs are shown. OK I import the ID again and get "The import was successful"
Go back and NO Certificate IDs are there.

What am I doing worng???? I don't usually ask for help but I have beaten
this dead horse to death and can't figure it out.... The error I am getting
is saying it can't find the digital ID of the person I am sending the e-mail
to.

Next I say OK I won't encrypt it I will just send the ID to the receipent
(my other e-mail account) and I get the error "The message could not be sent.
{next line} An err has occurred." If you need the digital ID before you can
send a signed/encrypted e-mail how are you supposed to send the ID.. HELP

Thank you all in advance for your help from an old IT guy...
 
P

Peter Foldes

Mike

This is not the newsgroup where you should be posting this concerning Outlook
Express.

As a courtesy since you are overseas I will crosspost this to the OE 6 newsgroup
where it belongs for you
 
P

PA Bear [MS MVP]

~wave @Peter~

Outlook and Outlook Express are not the same thing so be careful with your
shorthand references, please. There is no "Outlook 6;" v6.00.2900.5512
points to OE6 running in WinXP SP2 and higher.

I have a hunch that you may to want to access your Hotmail account in OE via
POP3 (instead of WebDAV/HTML) for this to work as expected. See
http://windowslivehelp.com/solution...ail-account-to-microsoft-outlook-express.aspx

Did you read?...

<QP>
To send encrypted messages, your Address Book must contain digital IDs for
the recipients.
</QP>
Source: OE Help: Sending secure messages

Now, please see OE Help: Obtain a digital ID and add it to your e-mail
account.

I'd also highly recommend reading all of the Related Topics linked in each
of the above Help sections (e.g., Advanced security information; Send a
digitally signed or encrypted message; Automatically digitally sign or
encrypt messages).

=============

=> Mike, when you reply to my post, please eliminate the crosspost to OL
Installation newsgroup.
 
K

K9 Trainer

i didn't mean to piss anybody off and I didn't mean to do what ever a cross
post is. I went o MS and found Outlook groop and put in my question. I am
not an Outlook expert and if you read my post you will se I am talking about
OE not Outlook. I have set up my Outlook "EXPRESS" and it does use pop and
that works well, if you read my post, you will see that.

AGAIN, I am sorry if I did anything wrong and posted to the wrong group. A
simple "This is the wrong group, you should post your question here."
would have done instead of the sarcasim. I did everything I could to post
a question with all the pertenant information. I must say I could answer 8
out of 10 questions on this board but I get negitive, derogitory comments.

I guess now I remember why I quit the IT business, you guys need to lighten
up and try to help instead of trying to knock somebody down....

AGAIN, I AM SORRY IF I POSTED TO THE WORNG GROUP. I DO APPRECIATE THE
RESPONSES THAT I GOT THAT WERE AIMED AT HELPING..

Mike
 
P

Peter Foldes

{one more crosspost on this}

K9

That is why I have crossposted this to the Outlook Express newsgroup for you. You
already had a response from PA Bear MS MVP in the Outlook Express newsgroup.. He did
ask you a question
to which he is awaiting your response.
K9 when you reply to his post remove the reference for this newsgroup as so the
crossposting which I set up will stop. You do this by removing the reference on top
in the address filed where it say's newsgroups:
Please read his reply and question.
 
P

PA Bear [MS MVP]

Mike, please reply to my post, not yours.

Peter said:
{one more crosspost on this}

K9

That is why I have crossposted this to the Outlook Express newsgroup for
you. You already had a response from PA Bear MS MVP in the Outlook Express
newsgroup.. He did ask you a question
to which he is awaiting your response.
K9 when you reply to his post remove the reference for this newsgroup as
so
the crossposting which I set up will stop. You do this by removing the
reference on top in the address filed where it say's newsgroups:
Please read his reply and question.
 
K

K9 Trainer

Yes, my account works fine and it is set to POP3, NOT webDAV/HTML. My only
problem is with the certificates and encryption..

I did read all the helps in OE and it appears to be a catch 22. Again, if I
can't send encrypted e-mail to person A without having person A's ID and vise
versa how do we originally get each others ID's?

What I understood from the help and cert. installation instructions was that
if I sent an e-mail to person A and included my ID, not encrypted, that
person A could then add me to thier contact list along with my ID, but that
is not working.....

Thanks
K9
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top