Installing Ofc Std 2007 v. 12 in Vista 64 bit machine

C

charliewatson

Unable to install Ofc Std 2007 in new machine with Vista 64 bit OS. Ofc disk
loads and contents of disk displays. Click on setup and get error message:
"failed to start because its side-by-side configuration is incorrect." Trial
version of Office Home/Student installed by OEM deleted prior to attempt to
install Ofc Std 2007.
 
D

Diane Poremsky [MVP]

Did you delete the old version or uninstall it? Did you reboot?

--
Diane Poremsky [MVP - Outlook]



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C

charliewatson

First uninstalled then, with help from techie, deleted all files. Rebooted.
Attempted to install 2007 Std v. 12 and received same error message.

Diane Poremsky said:
Did you delete the old version or uninstall it? Did you reboot?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


charliewatson said:
Unable to install Ofc Std 2007 in new machine with Vista 64 bit OS. Ofc
disk
loads and contents of disk displays. Click on setup and get error
message:
"failed to start because its side-by-side configuration is incorrect."
Trial
version of Office Home/Student installed by OEM deleted prior to attempt
to
install Ofc Std 2007.
 
D

Diane Poremsky [MVP]

I believe it’s a vc+ error. Try this;
Start menu, Run, type in: (it may work in the start menu start search field
too)
sfc /scannow
Click OK.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


charliewatson said:
First uninstalled then, with help from techie, deleted all files.
Rebooted.
Attempted to install 2007 Std v. 12 and received same error message.

Diane Poremsky said:
Did you delete the old version or uninstall it? Did you reboot?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


message
Unable to install Ofc Std 2007 in new machine with Vista 64 bit OS.
Ofc
disk
loads and contents of disk displays. Click on setup and get error
message:
"failed to start because its side-by-side configuration is incorrect."
Trial
version of Office Home/Student installed by OEM deleted prior to
attempt
to
install Ofc Std 2007.
 
C

charliewatson

Diane - I entered sfc /scannow in Run. A popup box flashed on screen but did
not remain. Nothing happened. Also did this in start menu start search
field with the same result.

Diane Poremsky said:
I believe it’s a vc+ error. Try this;
Start menu, Run, type in: (it may work in the start menu start search field
too)
sfc /scannow
Click OK.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


charliewatson said:
First uninstalled then, with help from techie, deleted all files.
Rebooted.
Attempted to install 2007 Std v. 12 and received same error message.

Diane Poremsky said:
Did you delete the old version or uninstall it? Did you reboot?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


message
Unable to install Ofc Std 2007 in new machine with Vista 64 bit OS.
Ofc
disk
loads and contents of disk displays. Click on setup and get error
message:
"failed to start because its side-by-side configuration is incorrect."
Trial
version of Office Home/Student installed by OEM deleted prior to
attempt
to
install Ofc Std 2007.
 

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