Installing Office 2007 on new laptop

L

Linda

I tried to install Office 2007 on my new laptop which came with the 60 day
free trial of Office 2007. After the disk has been installed and I click on
the icon to open the program I get an error message that says something like
"You are unable to sign in because the server is unavailable". I have tried
uninstalling and reinstalling several times and get the same result. This
was a disk purchased as a student/instructor disk and has never been used
before.
 
L

Leonid S. Knyshov // SBS Expert

I tried to install Office 2007 on my new laptop which came with the 60 day
free trial of Office 2007. After the disk has been installed and I click on
the icon to open the program I get an error message that says something like
"You are unable to sign in because the server is unavailable". I have tried
uninstalling and reinstalling several times and get the same result. This
was a disk purchased as a student/instructor disk and has never been used
before.
If you have no existing mail settings about which you care, try creating
a new Outlook profile.

Go to control panel, open the mail control panel (switch to classic or
list view if you can't find it), click on profiles. Create a new one.
Ask Outlook to prompt you which profile to use.

That will probably resolve it. I suspect you added an Exchange account
internal to your campus network and Outlook can't find it.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)
 

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