installing Office 2K over W2K

S

Stefano Gatto

I installed Office 2K Pro from our SELECT CD (program D:\SETUPPRO.EXE) and
at the end I got the message that everything went ok.

However all Office apps (XL, Word, Access, Powerpoint) do NOT start when I
launch them (either from a shortcut or the exe itself). I had a look in the
Task Manager and I can see the process (EXCEL.EXE,...) showing up for 1
second or so... What happens to it? What's missing: DLLs, registry entries,
rights... I have no idea. Can someone help?

I installed as Administrator.

Thanks.

Stefano Gatto
 
S

Stefano Gatto

I logged on as Administrator, deleted a bunch of registry entries having
*office* as a pattern, then reinstalled and all Office apps work, but for
Administrator only.

Now I believe that if I want to make it work for another user, I need to
logon in his name, do the same cleaning and reinstall... or better would be
to reformat c: and reinstall everything.

By the way, I tried the "Windows Install Clean Up" tool that was recommended
in other threads to deal with problems like that, but did not help in my
case.

Stefano
 
S

Stefano Gatto

I logged on as Administrator, deleted a bunch of registry entries having
*office* as a pattern, then reinstalled and all Office apps work, but for
Administrator only.

Now I believe that if I want to make it work for another user, I need to
logon in his name, do the same cleaning and reinstall... or better would be
to reformat c: and reinstall everything.

By the way, I tried the "Windows Install Clean Up" tool that was recommended
in other threads to deal with problems like that, but did not help in my
case.

Stefano
 
S

Stefano Gatto

I logged on as Administrator, deleted a bunch of registry entries having
*office* as a pattern, then reinstalled and all Office apps work, but for
Administrator only.

Now I believe that if I want to make it work for another user, I need to
logon in his name, do the same cleaning and reinstall... or better would be
to reformat c: and reinstall everything.

By the way, I tried the "Windows Install Clean Up" tool that was recommended
in other threads to deal with problems like that, but did not help in my
case.

Stefano
 

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