G
Guest
Someone I'm helping has Outlook 2007 under Windows XP.
He is unable to search e-mail folders for "sent by" or "keywords" or other
filters.
What I mean is that if he selects "All Mail Items" and moves the mouse to
the search tool (the top of the screen with the magnifying glass icon) and
then clicks on the 2 drop down arrows (with the hover text "Expand the Query
Builder", all those query boxes are grayed out.
Can anyone tell how he would enable them so that he can do fast searches of
his mails in Outlook?
Is this something to do with the indexing service on his PC? If so, how does
he find out if it's installed and indexing properly. Is indexing a standard
component on Windows XP or is it an additional download?
Thanks
Peter
He is unable to search e-mail folders for "sent by" or "keywords" or other
filters.
What I mean is that if he selects "All Mail Items" and moves the mouse to
the search tool (the top of the screen with the magnifying glass icon) and
then clicks on the 2 drop down arrows (with the hover text "Expand the Query
Builder", all those query boxes are grayed out.
Can anyone tell how he would enable them so that he can do fast searches of
his mails in Outlook?
Is this something to do with the indexing service on his PC? If so, how does
he find out if it's installed and indexing properly. Is indexing a standard
component on Windows XP or is it an additional download?
Thanks
Peter