Instant Search returns no results

[Keith]

I have recently upgraded from Office 2003 to Office 2007 on Windows XP. In
order to enable Instant Search, I also installed Windows Desktop Search.

After waiting for indexing all of my emails to complete(at one point it
said there were tens of thousands remaining, so I'm pretty sure it's indexing
everything), using Instant Search returns zero results, regardless of what I
search for.

I've tried created a new Outlook profile, uninstalling Office and Windows
Desktop Search then reinstalling them, rebuilding the index. and various
combinations including Outlook restarts and Windows reboots.

I can, however, get it to return results by disabling "Cached Exchange
Mode". It is my understanding that Instant search requires "Cached Exchange
Mode", so I suspect this just causes it to fall back to old-style searching.
Also, the experience with "Cached Exchange Mode" disable is less than
desirable.

Please advise on how I can get Instant Search working with Cached Exchange
Mode.

Thanks!

 

[Roady [MVP]]

Did the indexing status every get to the point where it said that it had 0
items remaining to index?
Have you already applied Service Pack 2 for Office 2007 and additional
updates?

Also see;
http://www.msoutlook.info/question/47

 

[Keith]

As I said, I waited until the indexing was complete (0 remaining). SP2 is
installed and I receive any updates our corporate IT pushes out (which should
be sufficient since other employees don't have this problem).

I went to that link and ran scanost.exe (Not adding any PST files until
after I get this straightened out) and rebuilt my index. Still no change.

 

[Keith]

To clarify: I followed all of the suggestions at the link you provided (plus
running scanost.exe and scanpst.exe on my .ost file), to no avail.

I've now added a PST file, and Instant Search returns no results for it,
either (after waiting for indexing to complete). So, I don't think it's a
matter of just corrupt PST/OST files or index files (since I've rebuilt them
dozens of times now).

Any ideas?

 

[Keith]

Update: I've moved all but a few messages into PST files, deleted all
Outlook profiles, renamed the Outlook Application Data and Local Settings
folders, and had Outlook recreate a new profile and OST file (which I
subsequently scanned) for a mailbox that has only those few messages. I then
rebuilt my index (and waited for it to complete).

STILL, Instant Search returns zero results, even when providing a word in
the subject line of one the few remaining messages.

I'm really running out of ideas. Anyone?