Insufficient rights to open PST

N

njem

I rebuilt a system for someone because they had a virus. I recreated
the new user as an admin just long enough to set up their system.
Restored PST files, downloaded new email, all was well. Then I
downgraded that logon to standard user. Now when I run outlook it
starts to run but then complains that I don't have sufficient access
rights to open the PST file. I had to put the user back to admin level
to make it work. The PST file is where it should be, under the user's
own username\local.....microsoft\outlook. Surely outlook doesn't have
a problem running as a non-admin does it?

Thanks
 
L

Leonid S. Knyshov // SBS Expert

I rebuilt a system for someone because they had a virus. I recreated
the new user as an admin just long enough to set up their system.
Restored PST files, downloaded new email, all was well. Then I
downgraded that logon to standard user. Now when I run outlook it
starts to run but then complains that I don't have sufficient access
rights to open the PST file. I had to put the user back to admin level
to make it work. The PST file is where it should be, under the user's
own username\local.....microsoft\outlook. Surely outlook doesn't have
a problem running as a non-admin does it?

Thanks
Did you copy or move the Outlook.pst?

Copy - NTFS rights are created
Move - NTFS rights are preserved, likely file not owned by the user
Is the read-only attribute cleared? "attrib outlook.pst"

Run "CACLS outlook.pst" in that file's folder and let us know.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)
 

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