Insufficient system resources exist

[CrisBusam]

When one of the computers here in my office tries to send an email with an
attachment, the following message is returned: this message is larger than
the current system limit or the recipient's mailbox is full.' However, when
the same message is sent from a different workstation, it goes through with
no problems. Is there a way to change the setting on that one computer so
that we can send larger email attachments? Thanks.

 

[K. Orland]

I think that you should check the size of the mailbox first (properties of
Outlook Today). Also, there may be an enforced attachment size limit. Most
corporations do limit mailbox size and attachment size these days. How large
is the attachment?
If the mailbox is full, have the user go through it and clean it up. The
first thing to look for is how many emails with attachments are in the inbox
and sent items. Those would likely take up the most space.
When you say the same message is sent from a different workstation, is it
with the same user profile or someone else's?

 

[CrisBusam]

Thank you for your help. I ws unable to figure out how to find the
'properties' of Outlook today. How do I access that? I noticed that there are
a lot of items in her sent folder, so I will advise that she delete those to
see if that helps.The attachment is 16421177 bytes (and it says the limit is
15728640 bytes) - this is from the return email. Thanks for your help!

 

[K. Orland]

Your user doesn't have to delete, you can export her mail to a PST which will
keep it available to her but it will clean up her current mailbox. To obtain
the mailbox size, go to Outlook today in folder view, right click on it and
scroll to properties. There should be an option to view folder size. That
will show you the size of the mailbox and the size of her associated folders.
This will indicate where the mailbox is "fat".
If there is a cap on attachment size, the user will have to learn to work
within that llimitation unless the cap can be lifted temporarily for
extenuating circumstances.
--
Kathleen Orland

http://www.howto-outlook.com/

 

[CrisBusam]

Thank you for your help. I will have her go through and clean up her mailbox.
I appreciate your help.

 

[K. Orland]

You should find out what the mailbox limits are set at, and attachment size
too. It's not an uncommon practice these days in businesses. I have set
similar limits on my Exchange server for everyone but I've made sure everyone
is aware of what they are and some methods they can use to keep their mailbox
sizes to within what's acceptable for our situation. That way there's no ugly
surprises.
--
Kathleen Orland

http://www.howto-outlook.com/