Intellitype 6.0 bug

[Ryan Quigley]

Hello,

I've started experiencing a bug where the Intellitype Pro 6 driver is
continually creating processes (usually 1-2 every half hour). After a
day of this it overrides the OS X maxproc (max number of processes) and
prevents me from running everything else. If I run
$ ps -ax | grep MicrosoftDesktop
i'll see pages of
1391 ?? Z 0:00.00 (MicrosoftDesktop)

I've uninstalled/reinstalled the Intellitype driver, fixed permissions
for the computer, nothing works....

Any ideas?

Thanks,
Ryan

 

[Corentin Cras-Méneur]

If I run
$ ps -ax | grep MicrosoftDesktop
i'll see pages of
1391 ?? Z 0:00.00 (MicrosoftDesktop)

I've uninstalled/reinstalled the Intellitype driver, fixed permissions
for the computer, nothing works....

I just tried and got:
Corentin:~ corentin$ ps -ax | grep MicrosoftDesktop
1303 ?? Z 0:00.00 (MicrosoftDesktop)
1654 p3 S+ 0:00.01 grep MicrosoftDesktop

only one process.
I wonder why it behaves differently on your Mac :-\


Corentin

 

[Rob]

Hello,

I've started experiencing a bug where the Intellitype Pro 6 driver is
continually creating processes (usually 1-2 every half hour). After a
day of this it overrides the OS X maxproc (max number of processes) and
prevents me from running everything else. If I run
$ ps -ax | grep MicrosoftDesktop
i'll see pages of
1391 ?? Z 0:00.00 (MicrosoftDesktop)

I've uninstalled/reinstalled the Intellitype driver, fixed permissions
for the computer, nothing works....

Any ideas?

Thanks,
Ryan

 

[Rob]

 

[Rob]

I am also having problems using my keyboard... If I touch the number
key pad, whatever program I am using freezes... Any ideas?

 

[tibet.sprague]

Hello,

I've started experiencing a bug where the Intellitype Pro 6 driver is
continually creating processes (usually 1-2 every half hour). After a
day of this it overrides the OS X maxproc (max number of processes) and
prevents me from running everything else. If I run
$ ps -ax | grep MicrosoftDesktop
i'll see pages of
1391 ?? Z 0:00.00 (MicrosoftDesktop)

I've uninstalled/reinstalled the Intellitype driver, fixed permissions
for the computer, nothing works....

Any ideas?

Thanks,
Ryan

I'm seeing this bug too, so you're not alone

 

[dkarjadi]

I have the same problem.... using both MS wireless Keyboard and
mouse... AND the mouse kept complaining that the battery is dying
(which is false).

I removed the mouse driver and preference pane, and use a bluetooth
mouse instead...
no more (MicrosoftDesktop) processes on my mac mini...

 

[John McGhie [MVP - Word and Word Macintosh]]

The only thing I can think of is to ensure that the IntelliType device is
plugged into USB Port 1 (the first port). This is apparently significant
for some mouse/keyboard drivers.

Cheers

I'm seeing this bug too, so you're not alone

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[Ryan Quigley]

John,
I've tried all of the usb ports and same symptoms persist.

Any other suggestions?

Thanks,

 

[John McGhie [MVP - Word and Word Macintosh]]

Me personally, NO, I haven't a clue Now, if you had asked me about
Windows XP or Vista, I might have had a prayer...

I have asked some Unix gurus for you: let's hope they're still at their
computers instead of at the turkey or the beer ...

Stay tuned...

John,
I've tried all of the usb ports and same symptoms persist.

Any other suggestions?

Thanks,

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Ryan:

Some of our Unix gurus are looking at this. So far, we cannot reproduce the
problem (or even hazard a guess as to how it could occur...). Many of us
use IntelliType on the Mac.

The only suggestion, which I am sure you have already checked, is to try a
different instance of the same keyboard. We're thinking you may have a
stuck or sticky key?

Cheers

Me personally, NO, I haven't a clue Now, if you had asked me about
Windows XP or Vista, I might have had a prayer...

I have asked some Unix gurus for you: let's hope they're still at their
computers instead of at the turkey or the beer ...

Stay tuned...

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[Corentin Cras-Méneur]

Hi Ryan:

Some of our Unix gurus are looking at this. So far, we cannot reproduce the
problem (or even hazard a guess as to how it could occur...). Many of us
use IntelliType on the Mac.

The only suggestion, which I am sure you have already checked, is to try a
different instance of the same keyboard. We're thinking you may have a
stuck or sticky key?

I'm, wondering whether there is a chance more than one copy of the app
is listed int he Login items (System Preferences>Accounts>You>Login
items).


Corentin

 

[Ryan Quigley]

Hi John,
No sticky keys as far as I'm aware of. This is the only Microsoft
keyboard I have. This is the only instance of the keyboard we have in
the office (Ergonomic Keyboard 4000 v1). I can try a non MS keyboard if
you think it would be helpful.

I do have both MicrosoftKeyboardHelper and MicrosoftMouseHelper running
at startup. Could there be some sort of conflict there?

Thanks,
Ryan

p.s. Also tried going through MS hardware support, but they were
completely unhelpful. The guy disappeared after I told the guy that I
don't have OS 9...

 

[Corentin Cras-Méneur]

I do have both MicrosoftKeyboardHelper and MicrosoftMouseHelper running
at startup. Could there be some sort of conflict there?

Nope, I have the two here as well.

BTW, a new version of the drivers (6.1) came out today. Did you try
installing them??

Corentin

 

[Ryan Quigley]

Tried them, but unfortunately, no improvement...

Nope, I have the two here as well.

BTW, a new version of the drivers (6.1) came out today. Did you try
installing them??

Corentin

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[Corentin Cras-Méneur]

Tried them, but unfortunately, no improvement...

:-/
I re-checked on several Mac here and I can't manage to get the issue to
reproduce. I only have one process (one for mouse and one for keyboard)
runing at the time :-\

Corentin