Internal mail marked as SPAM

[Maverick]

Hi All,

We are having the strangest issue. Random internal emails are being marked
as spam and sent to folks spam folder. I have checked the client and there
are no rules or blacklist. I have tried adding the internal domain to the
whitelist explicitly and also turning off the junk email filter. The emails
come in and are marked with [SPAM] in the subject line...any ideas anyone?
Think it may be on the server end?

Thanks in advance!

 

[Lanwench [MVP - Exchange]]

In

Hi All,

We are having the strangest issue. Random internal emails are being
marked as spam and sent to folks spam folder. I have checked the
client and there are no rules or blacklist. I have tried adding the
internal domain to the whitelist explicitly and also turning off the
junk email filter. The emails come in and are marked with [SPAM] in
the subject line...any ideas anyone? Think it may be on the server
end?

Thanks in advance!

Exchange & Outlook don't do this (add [SPAM] to the subject line) - some
add-in or service, on the client or the server, is doing it.

 

[Maverick]

So something like Pineapp might be the culprit? It would put [SPAM] in the
suject line and then Outlook would automatically dump it in the spam folder
in Outlook....if my thinking is right...

In

Hi All,

We are having the strangest issue. Random internal emails are being
marked as spam and sent to folks spam folder. I have checked the
client and there are no rules or blacklist. I have tried adding the
internal domain to the whitelist explicitly and also turning off the
junk email filter. The emails come in and are marked with [SPAM] in
the subject line...any ideas anyone? Think it may be on the server
end?

Thanks in advance!

Exchange & Outlook don't do this (add [SPAM] to the subject line) - some
add-in or service, on the client or the server, is doing it.

 

[Lanwench [MVP - Exchange]]

In

So something like Pineapp might be the culprit? It would put [SPAM]
in the suject line and then Outlook would automatically dump it in
the spam folder in Outlook....if my thinking is right...

I'm not familiar with that, but if that's what you're using for spam/content
filtering somewhere, sure, sounds likely.
This won't be an Outlook issue, for sure. Nor the IMF in Exchange (and
note - you can't whitelist a sending domain in the IMF, only IP addresses)

In

Hi All,

We are having the strangest issue. Random internal emails are being
marked as spam and sent to folks spam folder. I have checked the
client and there are no rules or blacklist. I have tried adding the
internal domain to the whitelist explicitly and also turning off the
junk email filter. The emails come in and are marked with [SPAM] in
the subject line...any ideas anyone? Think it may be on the server
end?

Thanks in advance!

Exchange & Outlook don't do this (add [SPAM] to the subject line) -
some add-in or service, on the client or the server, is doing it.

 

[Brian Tillman]

So something like Pineapp might be the culprit? It would put [SPAM]
in the suject line and then Outlook would automatically dump it in
the spam folder in Outlook....if my thinking is right...

Unless you write a rule in Outlook to recognize that string in the subject,
Outlook won't care what it says.

 

[Maverick]

Thanks guys. Everybody wants to blame stuff on MS I guess!

So something like Pineapp might be the culprit? It would put [SPAM]
in the suject line and then Outlook would automatically dump it in
the spam folder in Outlook....if my thinking is right...

Unless you write a rule in Outlook to recognize that string in the subject,
Outlook won't care what it says.

 

[Lanwench [MVP - Exchange]]

In

Thanks guys. Everybody wants to blame stuff on MS I guess!

Microsoft lost my DVD player's remote control, and made me fail Algebra II.
I'm still mad about it, frankly.

So something like Pineapp might be the culprit? It would put [SPAM]
in the suject line and then Outlook would automatically dump it in
the spam folder in Outlook....if my thinking is right...

Unless you write a rule in Outlook to recognize that string in the
subject, Outlook won't care what it says.