Internal Mails arriving in Junk Mail

G

Gerrit Deike

Hi!

I have a customer who has a problem with Exch07 SP1 and Outlook 2003. In one
of his mailboxes arriving mails are put into the Junk Mail folder eventhough
Junk Mail is turned off, the AV-Software says the mail is NOT spam and the
SCL is -1! This doen't happen with every mail, but it does happen regularly.
Any ideas!

Cheers,

Gerrit (MCT, MCITP: Exchange 2007, MCSE: Messaging, MCSA: Messaging)
 
R

Roady [MVP]

Check the blocked list of that person.
Also, try to determine if it is being placed there by Outlook or Exchange by
monitoring the mailbox via OWA.
 

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