internet access

[Michael]

I automatically downloaded the MS Windows updates today and now Word cannot
access the internet. I took off my firewall temporarily to see if that was
the problem but that doesn't seem to be it. ANy ideas?

Thanks!

Michael

 

[Graham Mayor]

FWIW it screwed up some of my macros which interfaced Outlook and Word. You
may have to do what I did and roll back Windows to a time when it all worked
before the update. Set Windows update to only download the updates and not
to install them until you approve them.

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Graham Mayor - Word MVP


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[Michael]

Thanks for your response. Would you mind telling me how to roll back Windows?

Thanks.
Michael

 

[Graham Mayor]

You run System Restore which you should find under the Windows start menu >
accessories > system tools. However it has to be active to do this and I
cannot remember whether Windows sets it active by default.

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Graham Mayor - Word MVP


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[Suzanne S. Barnhill]

Alternatively, if you know which update is causing the problem, you can
selectively uninstall it. See also
http://support.microsoft.com/?kbid=927891 for a hotfix.