Internet connectivity error in word

[Martian]

I have been having an issue with the translator in word. Whenever I attempt to translate text, the box gives me the same error message, "Office cannot connect to the internet, make sure that your computer is connected to the internet and..."

I get this message even as I type this message while online..

I'm studying spanish right now and this would be an excellent resource for me (if I can get it to actually work).

Any suggestions?

-M

 

[John McGhie]

Check your firewall: It sounds as though the firewall (maybe in your
router) is blocking Word's ability to open an internet connection.

Turn the firewall off altogether and see if it comes right...

I have been having an issue with the translator in word. Whenever I attempt to
translate text, the box gives me the same error message, "Office cannot
connect to the internet, make sure that your computer is connected to the
internet and..."

I get this message even as I type this message while online..

I'm studying spanish right now and this would be an excellent resource for me
(if I can get it to actually work).

Any suggestions?

-M

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:[email protected]

 

[JDean]

Same problem here.
I can access any web services with word and entourage (dictionary, web
search, ecc.) but the translation service: it tells me that I am not
connected to the Internet. Strange.

 

[John McGhie]

Yep, there is a bug open on that one.

Currently, you require a proxy enabled for the translation service website
domain name.

Stay tuned: the Developers are looking for a better work-around. I hope to
have more information in a day or so.

Same problem here.
I can access any web services with word and entourage (dictionary, web
search, ecc.) but the translation service: it tells me that I am not
connected to the Internet. Strange.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:[email protected]