internet explorer encountered a problem

[R.T.B.]

I have tried to download updates for Micosoft office 2000 professional, when
it checks for updates and gets to about 98% I then get the error "Internet
explorer has encountered a problem and needs to close" I have gone through
all the suggestions on the troubleshooting page and still no luck. Could this
be happening because the program is not certified for winXP? please give any
advice in simple terms as I am a novice when it comes to this stuff.
Thanks to all who reply, R.T.B.

 

[Milly Staples [MVP - Outlook]]

What program is not certified for Windows XP?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, R.T.B. asked:

| I have tried to download updates for Micosoft office 2000
| professional, when it checks for updates and gets to about 98% I then
| get the error "Internet explorer has encountered a problem and needs
| to close" I have gone through all the suggestions on the
| troubleshooting page and still no luck. Could this be happening
| because the program is not certified for winXP? please give any
| advice in simple terms as I am a novice when it comes to this stuff.
| Thanks to all who reply, R.T.B.

 

[R.T.B.]

Hi Milly, On the disc I have it says "Designed for windows NT and 98", I
purchased the Office 2000 professional for my previous pc and have now
updated to winXP.

 

[Milly Staples - MVP Outlook]

What disc is this? Office? What version?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, R.T.B. asked:

| Hi Milly, On the disc I have it says "Designed for windows NT and
| 98", I purchased the Office 2000 professional for my previous pc and
| have now updated to winXP.
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| What program is not certified for Windows XP?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, R.T.B. asked:
||
||| I have tried to download updates for Micosoft office 2000
||| professional, when it checks for updates and gets to about 98% I
||| then get the error "Internet explorer has encountered a problem and
||| needs to close" I have gone through all the suggestions on the
||| troubleshooting page and still no luck. Could this be happening
||| because the program is not certified for winXP? please give any
||| advice in simple terms as I am a novice when it comes to this stuff.
||| Thanks to all who reply, R.T.B.

 

[R.T.B.]

Hello again Milly, the only information i can give you is what i put in my
original message, the disc is "Microsoft Office 2000 Professional". is this
the info you need? if not then please tell me where to look to find what you
need to know.
Regards, Ray.

 

[Milly Staples [MVP - Outlook]]

Office 2000 works fine on Windows XP. Remember, Office 2000 came out long
before Windows XP which is probably why it says what it does on the disc.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, R.T.B. asked:

| Hello again Milly, the only information i can give you is what i put
| in my original message, the disc is "Microsoft Office 2000
| Professional". is this the info you need? if not then please tell me
| where to look to find what you need to know.
| Regards, Ray.
|
|
| "Milly Staples - MVP Outlook" wrote:
|
|| What disc is this? Office? What version?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, R.T.B. asked:
||
||| Hi Milly, On the disc I have it says "Designed for windows NT and
||| 98", I purchased the Office 2000 professional for my previous pc and
||| have now updated to winXP.
|||
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| What program is not certified for Windows XP?
||||
|||| --ÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, R.T.B. asked:
||||
||||| I have tried to download updates for Micosoft office 2000
||||| professional, when it checks for updates and gets to about 98% I
||||| then get the error "Internet explorer has encountered a problem
||||| and needs to close" I have gone through all the suggestions on
||||| the troubleshooting page and still no luck. Could this be
||||| happening because the program is not certified for winXP? please
||||| give any advice in simple terms as I am a novice when it comes to
||||| this stuff. Thanks to all who reply, R.T.B.

 

[R.T.B.]

Thanks Milly, so now I know that the problem is not to do with the version of
office that I have, that leaves me with the original question, why does
Internet explorer encounter a problem when trying to download updates,( is
downloading the updates worth doing after all this?) I'm sorry for going on
about this but i'm still no further forward.
Ray.

 

[Peter Foldes]

Try here for an answer. They have many experienced IE people there

news://msnews.microsoft.com/microsoft.public.inetexplorer.ie6.browser


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Thanks Milly, so now I know that the problem is not to do with the version of
office that I have, that leaves me with the original question, why does
Internet explorer encounter a problem when trying to download updates,( is
downloading the updates worth doing after all this?) I'm sorry for going on
about this but i'm still no further forward.
Ray.

Office 2000 works fine on Windows XP. Remember, Office 2000 came out long
before Windows XP which is probably why it says what it does on the disc.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, R.T.B. asked:

| Hello again Milly, the only information i can give you is what i put
| in my original message, the disc is "Microsoft Office 2000
| Professional". is this the info you need? if not then please tell me
| where to look to find what you need to know.
| Regards, Ray.
|
|
| "Milly Staples - MVP Outlook" wrote:
|
|| What disc is this? Office? What version?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, R.T.B. asked:
||
||| Hi Milly, On the disc I have it says "Designed for windows NT and
||| 98", I purchased the Office 2000 professional for my previous pc and
||| have now updated to winXP.
|||
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| What program is not certified for Windows XP?
||||
|||| --ÂÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, R.T.B. asked:
||||
||||| I have tried to download updates for Micosoft office 2000
||||| professional, when it checks for updates and gets to about 98% I
||||| then get the error "Internet explorer has encountered a problem
||||| and needs to close" I have gone through all the suggestions on
||||| the troubleshooting page and still no luck. Could this be
||||| happening because the program is not certified for winXP? please
||||| give any advice in simple terms as I am a novice when it comes to
||||| this stuff. Thanks to all who reply, R.T.B.