Internet Fax Cover Page Fields not AutoPopulating

C

ctc

Searching for Internet Fax in outlook help finds no relevant entries. However
an Internet Fax company has just told me about the internet fax integration
feature of office 2007.

I downloaded and ran an executable from their website that reportedly
modified the registry to work with their service. Now when I click on
internet fax the body of the message looks like a fax cover page with
numerous fields. But after selecting a recipient only 2 of the fields on the
cover page (company name and sender name) are populated. All of the other
fields appear as "Type recipient name here" etc. Shouldn't all of these
fields automatically populate?
 
R

Russ Valentine [MVP-Outlook]

One would think. One would also think you would ask the third party vendor
responsible for this support. It is not an Outlook issue with which anyone
here could help you. I would expect each vendor differs greatly in how well
they can pull data from your Contacts Folder.
 
C

ctc

Yes, I have since received a reply from them that their integration was
written for office 2003 and is hit or miss with 2007. I guess I'll try a
different service.

Russ Valentine said:
One would think. One would also think you would ask the third party vendor
responsible for this support. It is not an Outlook issue with which anyone
here could help you.
How would I know that without asking???

I would expect each vendor differs greatly in how well
they can pull data from your Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
ctc said:
Searching for Internet Fax in outlook help finds no relevant entries.
However
an Internet Fax company has just told me about the internet fax
integration
feature of office 2007.

I downloaded and ran an executable from their website that reportedly
modified the registry to work with their service. Now when I click on
internet fax the body of the message looks like a fax cover page with
numerous fields. But after selecting a recipient only 2 of the fields on
the
cover page (company name and sender name) are populated. All of the other
fields appear as "Type recipient name here" etc. Shouldn't all of these
fields automatically populate?
 
R

Russ Valentine [MVP-Outlook]

FWIW, I've had no trouble using Venali.
--
Russ Valentine
[MVP-Outlook]
ctc said:
Yes, I have since received a reply from them that their integration was
written for office 2003 and is hit or miss with 2007. I guess I'll try a
different service.

Russ Valentine said:
One would think. One would also think you would ask the third party
vendor
responsible for this support. It is not an Outlook issue with which
anyone
here could help you.
How would I know that without asking???

I would expect each vendor differs greatly in how well
they can pull data from your Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
ctc said:
Searching for Internet Fax in outlook help finds no relevant entries.
However
an Internet Fax company has just told me about the internet fax
integration
feature of office 2007.

I downloaded and ran an executable from their website that reportedly
modified the registry to work with their service. Now when I click on
internet fax the body of the message looks like a fax cover page with
numerous fields. But after selecting a recipient only 2 of the fields
on
the
cover page (company name and sender name) are populated. All of the
other
fields appear as "Type recipient name here" etc. Shouldn't all of these
fields automatically populate?
 
C

ctc

What version of outlook are you using? I asked Venali tech support if the
outlook 2007 internet fax service worked with their service including
autopopulating the fax cover page and was told yes. But after signing up,
their support "manager" said that it worked with 2003 but not 2007 and they
have no plans to make it work!? She recommended that I write fax cover sheets
in word and add them as attachments...give me a break whats the fing computer
for? how about a little integration? So thats 2 strikes, both venali and
MyFax won't autopopulate coverpages with outlook 2007. Now what, back to the
fax console!!!

Russ Valentine said:
FWIW, I've had no trouble using Venali.
--
Russ Valentine
[MVP-Outlook]
ctc said:
Yes, I have since received a reply from them that their integration was
written for office 2003 and is hit or miss with 2007. I guess I'll try a
different service.

Russ Valentine said:
One would think. One would also think you would ask the third party
vendor
responsible for this support. It is not an Outlook issue with which
anyone
here could help you.
How would I know that without asking???

I would expect each vendor differs greatly in how well
they can pull data from your Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Searching for Internet Fax in outlook help finds no relevant entries.
However
an Internet Fax company has just told me about the internet fax
integration
feature of office 2007.

I downloaded and ran an executable from their website that reportedly
modified the registry to work with their service. Now when I click on
internet fax the body of the message looks like a fax cover page with
numerous fields. But after selecting a recipient only 2 of the fields
on
the
cover page (company name and sender name) are populated. All of the
other
fields appear as "Type recipient name here" etc. Shouldn't all of these
fields automatically populate?
 
R

Russ Valentine [MVP-Outlook]

Outlook 2007, but I always use custom cover pages.
--
Russ Valentine
[MVP-Outlook]
ctc said:
What version of outlook are you using? I asked Venali tech support if the
outlook 2007 internet fax service worked with their service including
autopopulating the fax cover page and was told yes. But after signing up,
their support "manager" said that it worked with 2003 but not 2007 and
they
have no plans to make it work!? She recommended that I write fax cover
sheets
in word and add them as attachments...give me a break whats the fing
computer
for? how about a little integration? So thats 2 strikes, both venali and
MyFax won't autopopulate coverpages with outlook 2007. Now what, back to
the
fax console!!!

Russ Valentine said:
FWIW, I've had no trouble using Venali.
--
Russ Valentine
[MVP-Outlook]
ctc said:
Yes, I have since received a reply from them that their integration was
written for office 2003 and is hit or miss with 2007. I guess I'll try
a
different service.

:

One would think. One would also think you would ask the third party
vendor
responsible for this support. It is not an Outlook issue with which
anyone
here could help you.
How would I know that without asking???

I would expect each vendor differs greatly in how well
they can pull data from your Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Searching for Internet Fax in outlook help finds no relevant
entries.
However
an Internet Fax company has just told me about the internet fax
integration
feature of office 2007.

I downloaded and ran an executable from their website that
reportedly
modified the registry to work with their service. Now when I click
on
internet fax the body of the message looks like a fax cover page
with
numerous fields. But after selecting a recipient only 2 of the
fields
on
the
cover page (company name and sender name) are populated. All of the
other
fields appear as "Type recipient name here" etc. Shouldn't all of
these
fields automatically populate?
 
C

ctc

Are you using the internet fax feature or 2007 or are you typing in the
recipients fax (e-mail address removed)?
What fields do you have in your custom cover page?
Do they all autopopulate or do you manually type them for each fax?
Where does your cover page reside, locally as an attachment or on their
server?
Thank you.

Russ Valentine said:
Outlook 2007, but I always use custom cover pages.
--
Russ Valentine
[MVP-Outlook]
ctc said:
What version of outlook are you using? I asked Venali tech support if the
outlook 2007 internet fax service worked with their service including
autopopulating the fax cover page and was told yes. But after signing up,
their support "manager" said that it worked with 2003 but not 2007 and
they
have no plans to make it work!? She recommended that I write fax cover
sheets
in word and add them as attachments...give me a break whats the fing
computer
for? how about a little integration? So thats 2 strikes, both venali and
MyFax won't autopopulate coverpages with outlook 2007. Now what, back to
the
fax console!!!

Russ Valentine said:
FWIW, I've had no trouble using Venali.
--
Russ Valentine
[MVP-Outlook]
Yes, I have since received a reply from them that their integration was
written for office 2003 and is hit or miss with 2007. I guess I'll try
a
different service.

:

One would think. One would also think you would ask the third party
vendor
responsible for this support. It is not an Outlook issue with which
anyone
here could help you.
How would I know that without asking???

I would expect each vendor differs greatly in how well
they can pull data from your Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Searching for Internet Fax in outlook help finds no relevant
entries.
However
an Internet Fax company has just told me about the internet fax
integration
feature of office 2007.

I downloaded and ran an executable from their website that
reportedly
modified the registry to work with their service. Now when I click
on
internet fax the body of the message looks like a fax cover page
with
numerous fields. But after selecting a recipient only 2 of the
fields
on
the
cover page (company name and sender name) are populated. All of the
other
fields appear as "Type recipient name here" etc. Shouldn't all of
these
fields automatically populate?
 
R

Russ Valentine [MVP-Outlook]

Internet Fax.
I used the technique I outlined here under "Sending from Outlook"
http://home.indy.rr.com/russval/faxinginoffice2003.htm#_Toc108796484


--
Russ Valentine
[MVP-Outlook]
ctc said:
Are you using the internet fax feature or 2007 or are you typing in the
recipients fax (e-mail address removed)?
What fields do you have in your custom cover page?
Do they all autopopulate or do you manually type them for each fax?
Where does your cover page reside, locally as an attachment or on their
server?
Thank you.

Russ Valentine said:
Outlook 2007, but I always use custom cover pages.
--
Russ Valentine
[MVP-Outlook]
ctc said:
What version of outlook are you using? I asked Venali tech support if
the
outlook 2007 internet fax service worked with their service including
autopopulating the fax cover page and was told yes. But after signing
up,
their support "manager" said that it worked with 2003 but not 2007 and
they
have no plans to make it work!? She recommended that I write fax cover
sheets
in word and add them as attachments...give me a break whats the fing
computer
for? how about a little integration? So thats 2 strikes, both venali
and
MyFax won't autopopulate coverpages with outlook 2007. Now what, back
to
the
fax console!!!

:

FWIW, I've had no trouble using Venali.
--
Russ Valentine
[MVP-Outlook]
Yes, I have since received a reply from them that their integration
was
written for office 2003 and is hit or miss with 2007. I guess I'll
try
a
different service.

:

One would think. One would also think you would ask the third party
vendor
responsible for this support. It is not an Outlook issue with which
anyone
here could help you.
How would I know that without asking???

I would expect each vendor differs greatly in how well
they can pull data from your Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Searching for Internet Fax in outlook help finds no relevant
entries.
However
an Internet Fax company has just told me about the internet fax
integration
feature of office 2007.

I downloaded and ran an executable from their website that
reportedly
modified the registry to work with their service. Now when I
click
on
internet fax the body of the message looks like a fax cover page
with
numerous fields. But after selecting a recipient only 2 of the
fields
on
the
cover page (company name and sender name) are populated. All of
the
other
fields appear as "Type recipient name here" etc. Shouldn't all of
these
fields automatically populate?
 

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