Internet stops working after I start Outlook

J

Johnny

Hi,

After I start Outlook 2002, cable modem connection to the
Internet stops working. It works fine before I start
Outlook. But after I start Outlook, IE Explorer can't
access the Internet and Outlook can't get my mail. (Any
other programs that have to access the Internet can't get
on it either.)

I have McAfee Security Center installed and I disabled
it, but no luck.

In order to access the Internet, I have to restart the
computer.

Does anybody know what is wrong?

Thanks
 
M

Milly Staples [MVP - Outlook]

You may have some issues with how you connect Outlook to the Internet. What
is your connection type under the Account Properties? Also, how are you set
to connect under IE->Tools->Options->Connections?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Johnny asked:

| Hi,
|
| After I start Outlook 2002, cable modem connection to the
| Internet stops working. It works fine before I start
| Outlook. But after I start Outlook, IE Explorer can't
| access the Internet and Outlook can't get my mail. (Any
| other programs that have to access the Internet can't get
| on it either.)
|
| I have McAfee Security Center installed and I disabled
| it, but no luck.
|
| In order to access the Internet, I have to restart the
| computer.
|
| Does anybody know what is wrong?
|
| Thanks
 

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