"Invaild Certificate" Error Message

[Barry Newland]

Good morning,

I am currently using Outlook XP (Small Business) on my personal home
computer and have recently obtained a Common Access Card (CAC) reader from
work to allow me to read my business OWA emails.

I installed the CAC reader hardware and then installed my business DoD PKI
certificates onto my home computer as well was the various DoD Class
certificates from https://infosec.navy.mil and I am able to access my OWA
without any issues on my home computer.

My issues are that when I compose an email on my personal copy of my
Outlook XP and attempt to send an email, I receive an Outlook error message:

"Invalid Certificate" - Microsoft Outlook could not sign or encrypt this
message because you have no certicates which can be used to send from the
email address "my personal email address is listed".

My assumption is that when I installed my DoD PKI certificate onto my home
computer, it has now assigned those certificates to my personal copy of my
outlook.

I have traced the issue to the Outlook\tools\options\security tab which
has 4 check boxes, in which 2 are always checked, the "add digital signature
to outgoing messages" and "send clear text signed messages when sending
signed messages".

When I attempt to uncheck these boxes and press the "apply" button and
then "ok", I can go right back into the outlook\tools\options\security tab
and the boxes automatically are checked once again. I cannot remove these
checked boxes.

I have since removed the PKI certificates from my computer, and have
verified by looking in the "mmc console" and the IE explorer internet
options\content\certificates and has been removed, but my above problem still
occurrs.

I have contacted the Department of the Navy PKI help desk and they do not
has any idea and have claimed that it is a Microsoft issue.

I have attempted to "repair" my office XP with no luck to my "Invalid
Certificate" error message.

If anyone could assist me in figuring this issue out, it would be most
helpful.

Thank you for your time and efforts.

Barry

 

[BillR [MVP]]

I'm not sure if this will help but see what happens if you ///
obtain a new certificate for email - a free one from Thawte would do
set it as the default Certificate for email in Outlook
uncheck the "add digital signatures .." checkbox.

 

[Barry Newland]

Bill R,

Thanxs for your input. www.thawte.com did not offer anything free. It
was at $99.00 per year.

I have attempted to uncheck the "add digital signatures .." checkbox and
apply/save it, but it continues to re-appear when I go back into it. It
somehow re-assigns those check boxes on its own.

Barry

-----[orginial message]------
:

I'm not sure if this will help but see what happens if you ///
obtain a new certificate for email - a free one from Thawte would do
set it as the default Certificate for email in Outlook

uncheck the "add digital signatures .." checkbox.

-----[orginial message]-----
Good morning,

I am currently using Outlook XP (Small Business) on my personal home
computer and have recently obtained a Common Access Card (CAC) reader from
work to allow me to read my business OWA emails.

I installed the CAC reader hardware and then installed my business DoD PKI
certificates onto my home computer as well was the various DoD Class
certificates from https://infosec.navy.mil and I am able to access my OWA
without any issues on my home computer.

My issues are that when I compose an email on my personal copy of my Outlook
XP and attempt to send an email, I receive an Outlook error message:

"Invalid Certificate" - Microsoft Outlook could not sign or encrypt this
message because you have no certicates which can be used to send from the
email address "my personal email address is listed".

My assumption is that when I installed my DoD PKI certificate onto my home
computer, it has now assigned those certificates to my personal copy of my
outlook.

I have traced the issue to the Outlook\tools\options\security tab which
has 4 check boxes, in which 2 are always checked, the "add digital
signature to outgoing messages" and "send clear text signed messages when
sending signed messages".

When I attempt to uncheck these boxes and press the "apply" button and
then "ok", I can go right back into the outlook\tools\options\security tab
and the boxes automatically are checked once again. I cannot remove these
checked boxes.

I have since removed the PKI certificates from my computer, and have
verified by looking in the "mmc console" and the IE explorer internet
options\content\certificates and has been removed, but my above problem still
occurrs.

I have contacted the Department of the Navy PKI help desk and they do not
has any idea and have claimed that it is a Microsoft issue.

I have attempted to "repair" my office XP with no luck to my "Invalid
Certificate" error message.

If anyone could assist me in figuring this issue out, it would be most
helpful.

Thank you for your time and efforts.

Barry

 

[Diane Poremsky [MVP]]

Not sure where you looked, but thawte is free... try
http://www.thawte.com/email/#

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Bill R,

Thanxs for your input. www.thawte.com did not offer anything free. It
was at $99.00 per year.

I have attempted to uncheck the "add digital signatures .." checkbox and
apply/save it, but it continues to re-appear when I go back into it. It
somehow re-assigns those check boxes on its own.

Barry

-----[orginial message]------
:

I'm not sure if this will help but see what happens if you ///
obtain a new certificate for email - a free one from Thawte would do
set it as the default Certificate for email in Outlook

uncheck the "add digital signatures .." checkbox.

-----[orginial message]-----
Good morning,

I am currently using Outlook XP (Small Business) on my personal home
computer and have recently obtained a Common Access Card (CAC) reader from
work to allow me to read my business OWA emails.

I installed the CAC reader hardware and then installed my business DoD PKI
certificates onto my home computer as well was the various DoD Class
certificates from https://infosec.navy.mil and I am able to access my OWA
without any issues on my home computer.

My issues are that when I compose an email on my personal copy of my
Outlook
XP and attempt to send an email, I receive an Outlook error message:

"Invalid Certificate" - Microsoft Outlook could not sign or encrypt this
message because you have no certicates which can be used to send from the
email address "my personal email address is listed".

My assumption is that when I installed my DoD PKI certificate onto my
home
computer, it has now assigned those certificates to my personal copy of my
outlook.

I have traced the issue to the Outlook\tools\options\security tab which
has 4 check boxes, in which 2 are always checked, the "add digital
signature to outgoing messages" and "send clear text signed messages when
sending signed messages".

When I attempt to uncheck these boxes and press the "apply" button and
then "ok", I can go right back into the outlook\tools\options\security tab
and the boxes automatically are checked once again. I cannot remove these
checked boxes.

I have since removed the PKI certificates from my computer, and have
verified by looking in the "mmc console" and the IE explorer internet
options\content\certificates and has been removed, but my above problem
still
occurrs.

I have contacted the Department of the Navy PKI help desk and they do not
has any idea and have claimed that it is a Microsoft issue.

I have attempted to "repair" my office XP with no luck to my "Invalid
Certificate" error message.

If anyone could assist me in figuring this issue out, it would be most
helpful.

Thank you for your time and efforts.

Barry

 

[BillR [MVP]]

you attempted with a new certificate?
What privileges does the account you are using have?

Bill R,

Thanxs for your input. www.thawte.com did not offer anything free. It
was at $99.00 per year.

I have attempted to uncheck the "add digital signatures .." checkbox and
apply/save it, but it continues to re-appear when I go back into it. It
somehow re-assigns those check boxes on its own.

Barry

-----[orginial message]------
:

I'm not sure if this will help but see what happens if you ///
obtain a new certificate for email - a free one from Thawte would do
set it as the default Certificate for email in Outlook

uncheck the "add digital signatures .." checkbox.

-----[orginial message]-----
Good morning,

I am currently using Outlook XP (Small Business) on my personal home
computer and have recently obtained a Common Access Card (CAC) reader from
work to allow me to read my business OWA emails.

I installed the CAC reader hardware and then installed my business DoD PKI
certificates onto my home computer as well was the various DoD Class
certificates from https://infosec.navy.mil and I am able to access my OWA
without any issues on my home computer.

My issues are that when I compose an email on my personal copy of my
Outlook
XP and attempt to send an email, I receive an Outlook error message:

"Invalid Certificate" - Microsoft Outlook could not sign or encrypt this
message because you have no certicates which can be used to send from the
email address "my personal email address is listed".

My assumption is that when I installed my DoD PKI certificate onto my
home
computer, it has now assigned those certificates to my personal copy of my
outlook.

I have traced the issue to the Outlook\tools\options\security tab which
has 4 check boxes, in which 2 are always checked, the "add digital
signature to outgoing messages" and "send clear text signed messages when
sending signed messages".

When I attempt to uncheck these boxes and press the "apply" button and
then "ok", I can go right back into the outlook\tools\options\security tab
and the boxes automatically are checked once again. I cannot remove these
checked boxes.

I have since removed the PKI certificates from my computer, and have
verified by looking in the "mmc console" and the IE explorer internet
options\content\certificates and has been removed, but my above problem
still
occurrs.

I have contacted the Department of the Navy PKI help desk and they do not
has any idea and have claimed that it is a Microsoft issue.

I have attempted to "repair" my office XP with no luck to my "Invalid
Certificate" error message.

If anyone could assist me in figuring this issue out, it would be most
helpful.

Thank you for your time and efforts.

Barry

 

[Barry Newland]

Bill R

I downloaded the free certificate from www.thawte.com but the folks I
email to receive the "!" on my emails and all files that I send them are
encryted and they cannot view my MS Word attachments.

This is on my personal computer at home and I have full admin rights.

I think I am going to have to call Microsoft Techinical support (and pay
my service fee) since I have searched all throught the net and cannot find
anyone that has the answers that I'm looking for.

All I am trying to do is stop the PKI certificate from forcing me to apply
the PKI certificate on my home (MS Outlook) computer.

Thanxs for your continuing assistance.

Barry

===========================

you attempted with a new certificate?
What privileges does the account you are using have?

Bill R,

Thanxs for your input. www.thawte.com did not offer anything free. It
was at $99.00 per year.

I have attempted to uncheck the "add digital signatures .." checkbox and
apply/save it, but it continues to re-appear when I go back into it. It
somehow re-assigns those check boxes on its own.

Barry

-----[orginial message]------
:

I'm not sure if this will help but see what happens if you ///
obtain a new certificate for email - a free one from Thawte would do
set it as the default Certificate for email in Outlook

uncheck the "add digital signatures .." checkbox.

-----[orginial message]-----
Good morning,

I am currently using Outlook XP (Small Business) on my personal home
computer and have recently obtained a Common Access Card (CAC) reader from
work to allow me to read my business OWA emails.

I installed the CAC reader hardware and then installed my business DoD PKI
certificates onto my home computer as well was the various DoD Class
certificates from https://infosec.navy.mil and I am able to access my OWA
without any issues on my home computer.

My issues are that when I compose an email on my personal copy of my
Outlook
XP and attempt to send an email, I receive an Outlook error message:

"Invalid Certificate" - Microsoft Outlook could not sign or encrypt this
message because you have no certicates which can be used to send from the
email address "my personal email address is listed".

My assumption is that when I installed my DoD PKI certificate onto my
home
computer, it has now assigned those certificates to my personal copy of my
outlook.

I have traced the issue to the Outlook\tools\options\security tab which
has 4 check boxes, in which 2 are always checked, the "add digital
signature to outgoing messages" and "send clear text signed messages when
sending signed messages".

When I attempt to uncheck these boxes and press the "apply" button and
then "ok", I can go right back into the outlook\tools\options\security tab
and the boxes automatically are checked once again. I cannot remove these
checked boxes.

I have since removed the PKI certificates from my computer, and have
verified by looking in the "mmc console" and the IE explorer internet
options\content\certificates and has been removed, but my above problem
still
occurrs.

I have contacted the Department of the Navy PKI help desk and they do not
has any idea and have claimed that it is a Microsoft issue.

I have attempted to "repair" my office XP with no luck to my "Invalid
Certificate" error message.

If anyone could assist me in figuring this issue out, it would be most
helpful.

Thank you for your time and efforts.

Barry

 

[Brian Tillman]

All I am trying to do is stop the PKI certificate from forcing me to
apply the PKI certificate on my home (MS Outlook) computer.

Does Tools>Options>Security have anything checked in the "Encrypted E-mail"
section at the top?