invalid drive error

T

Tony Logan

Posted this to a different forum initially and was instructed to post here
instead.

Running Windows XP, SP2, Office 2003. Set up my kids with limited access
accounts on our computer since they're starting to type up book reports, etc.
But whenever either of them try opening Word, they get a "Invalid Drive: T"
error. There's never been a T drive that I'm aware of.

I tried deleting their profiles and creating new ones--same error. I tried
creating new limited access accounts with different names--same error. I
tried giving them admin privileges--same error. I tried checking in the
registry for any settings pointing to this T drive, found some, deleted
them--same error. Checked the registry again, no references to T--same error.
Checked in Word's default paths, but no reference there to T.

In addition, all the most recent Office Security updates, as well as any
Office application-specific security updates, won't install now.

These errors don't happen for my wife and I, who have admin accounts. But
they happen on both other accounts, no matter what we set them to: limited or
admin accounts. Word and PowerPoint display the same T: drive error; Excel
seems fine so far.

I'm stumped as to what else to try to fix it. Has anyone seen this behavior
before, and if so, what's the fix?

Thanks.
 

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