Invalid Outlook 2003 add in

[Jose Lopez]

After updating Outlook 2003 with my old e-mail accounts I
was prompted to restart and the following message
appeared:
'C:\Documents and Settings\Jose Lopez\Application
Data\Microsoft\AddIns\C:\Program Files\MICROSOFT
OFFICE\OFFICE\SBCMSYNC.DLL' is not a valid Ofice Add-in.

The *.dll in question is not present in my computer or
any of teh locations specified. How do I remove the
message, which prevents many automation procedures.

 

[Robert Crayk MVP]

If memory serves me then that was from Office 2000 Small Business Customer
Manager, check to see if it is referenced at Tools > Options > Other >
Advanced Options > Add-in Manager, if it is uncheck and restart

 

[Josh Powell]

Hello,

I am receiving the same error on Outlook start-up.
However, it is not referenced in the Add-in Manager as
indicated below by Mr. Crayk.

If you click the "COM Add-ins" button on the same option
tab, the same error reappears. Also, I have found the
corresponding entry in the Windows Registry and I am
wondering if there is a way to delete it there.


Thank you,

Josh Powell

 

[Josh Powell]

Performed a search under all Outlook versions and found
the following KB article, which resolves the issue in
question:

http://support.microsoft.com/default.aspx?scid=kb;en-
us;235009&Product=out


Josh