invalid page fault in module KERNEL32.DLL at 0167:bff7a388

[OTT]

Please help!
Helpless female user.

When trying to open a contact or add a contact I get
This prograsm has performed an illegal operation and will be shut down and
I get the follwing details

OUTLOOK caused an invalid page fault in
module KERNEL32.DLL at 0167:bff7a388.
Registers:
EAX=8800404a CS=0167 EIP=bff7a388 EFLGS=00010216
EBX=0000002c SS=016f ESP=0056e458 EBP=0056e47c
ECX=ec004045 DS=016f ESI=00430714 FS=11ff
EDX=00400000 ES=016f EDI=049fffd4 GS=0000
Bytes at CS:EIP:
89 41 08 8b 56 04 8b 46 08 89 50 04 8d 04 1e 50
Stack dump:
049fffd4 00000000 0040000c 00400000 00430714 00000000 00000000 00004e30 00000431 0056e4a4 bff7a550 00400000 00430714 0000002c 00000000 006ae530

Thank you

 

[R. Funk]

What version of Outlook and operating system?

Please help!
Helpless female user.

When trying to open a contact or add a contact I get
This prograsm has performed an illegal operation and will be shut down and
I get the follwing details

OUTLOOK caused an invalid page fault in
module KERNEL32.DLL at 0167:bff7a388.
Registers:
EAX=8800404a CS=0167 EIP=bff7a388 EFLGS=00010216
EBX=0000002c SS=016f ESP=0056e458 EBP=0056e47c
ECX=ec004045 DS=016f ESI=00430714 FS=11ff
EDX=00400000 ES=016f EDI=049fffd4 GS=0000
Bytes at CS:EIP:
89 41 08 8b 56 04 8b 46 08 89 50 04 8d 04 1e 50
Stack dump:
049fffd4 00000000 0040000c 00400000 00430714 00000000 00000000 00004e30

00000431 0056e4a4 bff7a550 00400000 00430714 0000002c 00000000 006ae530