invalid page fault

[S. Ray]

I am using Microsoft Word which is a part of Works Suite
2000 which came with the computer when I purchased it. I
am using windows 98 as my operating system.

When I attempt to open a word document I get the following
message:

"WINWORD casused an invalid page fault in module
KERNEL32.DLL at 017f:bff87ede
Registers:
EAX=c00301a8 CS-017f EIP=bff87ede EFLGS=00010212
EBX=0062b6b4 SS=0187 ESP=0052ffc4 EBP=00530030
ECX=005301e4 DS=0187 ESI-816ae014 FS=362f
EDX=bff76855 ES=0187 EDI=00530201 GS=0000
Bytes at CS:EIP:
53 56 57 8b 30 83 7d 10 01 8b 4e 38 39 4d f8 75
Stack dump:"

I have followed some suggestions from the microsoft
support website and I still cannot open a word file.

I have no problem opening database files or spreadsheet
files.

Can any one help?

Thanks,

S. Ray

 

[Suzanne S. Barnhill]

See http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
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