iPhone and Entourage Sent Mail

[JohnLane02]

Version: 2004 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: Exchange Hi. There is a known bug between iPhone (and sometimes BB devices) where email sent from iPhone is not readable in Entourage. Problem is tied back to the way Entourage reads headers processed by Exchange 2003.

I have seen several Apple Scripts that can sort of fix this but the solutions are all user "hacks". Is there an official patch or other method to address this from the actual Entourage developer community? If so, where can I find. If no, I will not ask why not, but is there a list of reasonable solutions I can try?

Thank you.

John

 

[Corentin Cras-Méneur]

I have seen several Apple Scripts that can sort of fix this but the
solutions are all user "hacks". Is there an official patch or other
method to address this from the actual Entourage developer community?
If so, where can I find. If no, I will not ask why not, but is there a
list of reasonable solutions I can try?

I believe that the official solution is to update the server. It needs
to be patched as far as I can remember.

          Corentin

 

[William Smith [MVP]]

Hi. There is a known bug between iPhone (and sometimes BB devices)
where email sent from iPhone is not readable in Entourage. Problem is
tied back to the way Entourage reads headers processed by Exchange
2003.

I have seen several Apple Scripts that can sort of fix this but the
solutions are all user "hacks". Is there an official patch or other
method to address this from the actual Entourage developer community?
If so, where can I find. If no, I will not ask why not, but is there
a list of reasonable solutions I can try?

This is a problem with Exchange Server 2003 and was never fixed.
Development for Exchange is now into Exchange 2010. No further fixes,
other than security fixes, will will be made available to Exchange
Server 2003.

Without the scripts, your only option is to upgrade to Exchange Server
2007 or later where the problem has been fixed.

Hope this helps!

--

bill

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