Is it possible to show shared Contact on the Address Book?

[Sam Choi]

Hi,

Our company is running Exchange 2003 with both Outlook
2002 (XP) and Outlook 2003 client. One of the questions I
am having is that I am wondering if UserA share his/her
contact with UserB, so that UserB has full right of
UserA's Contact on his/her Outlook 2003 program. So, can
we still set it up so that UserB can see UserA's updated
Contact in his/her address book? I know you can always
change the properties of your own Contact, so that it can
be shown in the Address book, and you can even change the
order of address list as who list to show first and stuff
in the address book. But when I try to look at the
properties of the UserA's shared contact on UserB's
Outlook program, it doesn't show me that "Outlook Address
Book" tab. And I think w/o that, it is not possible to
see that shared Contact on the address book. Is that
true? Thanks for any help!

Sam

 

[Sue Mosher [MVP-Outlook]]

It's possible but not easy:

1. Start with a profile that logs directly onto the other user's mailbox,
not your own.

2. On the Properties dialog for the other user's Contacts folder, make sure
that it's set to display in the Outlook Address Book and give it a display
name other than contacts, such as Joe's Contacts.

3. Close Outlook.

4. In Control Panel | Mail, edit the *same profile* to change the mailbox
from the other user's to your own. On the Advanced tab of the Exchange
Server service, add the other user's mailbox as a secondary mailbox.

5. Restart Outlook, and you should see the Joe's Contacts in your Outlook
Address Book as well as your own Contacts folder.

 

[Sam Choi]

Hi Sue,

Thank you so much for your help. I got some questions on
your suggestion:

1) You said I have to start with a profile that logs
directly into the other user's mailbox, what do you
acutally mean by that? Do I have to login to Windows
using the other user's account? Or you want to set up a
different Outlook profile/account while logging in as
myself?

2) From the 4th point in your post, you said that I have
to edit the "same profile", what do you mean by that?
When I open up Control Panel=>Mail, do I choose E-mail
Accounts, Data Files, or Profiles? I assume that your
want me to pick the Profiles section and click on "Show
Profiles", right? I don't quite understand how the whole
thing works and have no idea how to reach to the point
where you say "On the Advanced tab of the Exchange Server
service, add the other user's mailbox as a secondary
mailbox."

Thank you much for your help again and hope to hear from
you soon. Thanks.

Sam

 

[Sue Mosher [MVP-Outlook]]

1) "Profile" here means Outlook profile, not Windows profile. The Exchange
Server service in the Outlook profile must point to the other user's
mailbox, not your own mailbox.

2) I mean the same profile as in #1 above. You change it from pointing to
the other user's mailbox to pointing to your own. Select the profile, then
click the Email Accounts button to get to the screen where you edit the
account settings. Use the More Settings button on the Exchange accounts
settings dialog to get to the advanced settings.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sam Choi]

Hi Sue,

Thanks for you help. I perform what you told me to do:

1) Create a new Outlook email user and set it up to use Outlook on my computer.

2) change the Outlook address book setting so that the contact will be shown on Outlook address book.

3) Close Outlook, then go to controal panel->mail, then add this secondary mailbox to my original mailbox. But at this point, I got a little bit of problem. Since I want to use my original mailbox and add this new mailbox as my secondary one, I first remove the new mailbox from the default Outlook profile setup, then I add my original mailbox back. The strange thing is that Outlook can't load my original profile when I am using the "check name" option to detect my original mailbox. It took me a few logoff and restart before I can get it back to work on my original mailbox.

4) After my original mailbox is back to normal, I go back to control panel->mail and try to add the new mailbox as my secondary mailbox. Then, I restart Outlook.

5) And when I am in Outlook, I can see both of my original mailbox and the new mailbox. But it turns out that when I am trying to expand the new mailbox, it said
"Unable to display the folder. Microsoft Office Outlook could not access the specified folder location." This doesn't happen when I am setting up this new mailbox solely in Outlook. I realize that whenever there are two mailboxs set up at Outlook, the secondary one usually doesn't work for some reasons.

I hope that you can help me on this. Again, I really appreciate your help and effort. Thanks.

Samuel Choi

 

[Sue Mosher [MVP-Outlook]]

You lost me at step 1. I don't know what you mean by "a new Outlook email
user." Do you mean a new Outlook profile?

5) The other user must have granted you Reviewer permission on the top-level
folder of their mailbox.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Hi Sue,

Thanks for you help. I perform what you told me to do:

1) Create a new Outlook email user and set it up to use Outlook on my computer.

2) change the Outlook address book setting so that the contact will be shown on Outlook address book.

3) Close Outlook, then go to controal panel->mail, then add this secondary

mailbox to my original mailbox. But at this point, I got a little bit of
problem. Since I want to use my original mailbox and add this new mailbox as
my secondary one, I first remove the new mailbox from the default Outlook
profile setup, then I add my original mailbox back. The strange thing is
that Outlook can't load my original profile when I am using the "check name"
option to detect my original mailbox. It took me a few logoff and restart
before I can get it back to work on my original mailbox.

4) After my original mailbox is back to normal, I go back to control

panel->mail and try to add the new mailbox as my secondary mailbox. Then, I
restart Outlook.

5) And when I am in Outlook, I can see both of my original mailbox and the

new mailbox. But it turns out that when I am trying to expand the new
mailbox, it said

"Unable to display the folder. Microsoft Office Outlook could not access

the specified folder location." This doesn't happen when I am setting up
this new mailbox solely in Outlook. I realize that whenever there are two
mailboxs set up at Outlook, the secondary one usually doesn't work for some
reasons.