Is my Office suite phony or pirated or something?

D

DL2023

I put my desktop in yesterday for service, and I got it back today. I
noticed that along with the increased ROM, he got rid of Office Home and
Student 2007 and replaced it with the entire suite (Word, Excel, Publisher,
Access, Groove, InfoPath, basically all the Microsoft Office 2007 products)
for free! Today, I installed about 10 updates, and that program that detects
Genuine Office products, and it said I need to pay for it. Should I go to my
technician, just uninstall that Genuine software, or just reinstall Home and
Student 2007? (I don't want to do that as it would get rid of 5 products.)
 
G

Gina Whipp

DL2023,

I'm not sure why your program was removed as it has nothing to do with
servicing the hardware. However, if you want to keep those 5 products you
will have to pay for them eventually OR reinstall you original software OR
you could go for option number three... heavy fine.

On another note, this is the newsgroup for Microsoft Access, you should
contact your service technican or Microsoft for further support.

--
Gina Whipp

"I feel I have been denied critical, need to know, information!" - Tremors
II

http://www.regina-whipp.com/index_files/TipList.htm
 
T

Tony Toews [MVP]

DL2023 said:
I put my desktop in yesterday for service, and I got it back today. I
noticed that along with the increased ROM, he got rid of Office Home and
Student 2007 and replaced it with the entire suite (Word, Excel, Publisher,
Access, Groove, InfoPath, basically all the Microsoft Office 2007 products)
for free! Today, I installed about 10 updates, and that program that detects
Genuine Office products, and it said I need to pay for it. Should I go to my
technician, just uninstall that Genuine software, or just reinstall Home and
Student 2007? (I don't want to do that as it would get rid of 5 products.)

The tech and his employer deserves to be sued. I'm sure Microsoft
would be glad to hear who it was.

Uninstall what the tech installed and re-install your software and be
legal and legitimate.

And never, ever go back there again.

Tony
--
Tony Toews, Microsoft Access MVP
Tony's Main MS Access pages - http://www.granite.ab.ca/accsmstr.htm
Tony's Microsoft Access Blog - http://msmvps.com/blogs/access/
For a convenient utility to keep your users FEs and other files
updated see http://www.autofeupdater.com/
Granite Fleet Manager http://www.granitefleet.com/
 
D

David W. Fenton

The tech and his employer deserves to be sued. I'm sure
Microsoft would be glad to hear who it was.

Uninstall what the tech installed and re-install your software and
be legal and legitimate.

And never, ever go back there again.

And report him to Microsoft.
 

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