is office crashing because of Norton Internet Security 2006?

[carolyns]

We have recently installed Norton Internet Security 2006. Now, everytime we
go to open files whic have been previously saved, or we go save a file that
has not been previously saved, Office rashes, and we lose our work.
after uninstalling Norton, it still does it, and the computer has become
slow.
does any body know what the problem is and how we can get it to return to
normal?

 

[Bob I]

Have you tried Detect and Repair since the uninstall?

 

[garfield-n-odie [MVP]]

See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".

If you aren't comfortable with editing the Windows registry
yourself, then go to
http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software -
Fix". Download and run the script to automatically modify your
registry as described in KB918165. You may need to temporarily
disable your antivirus program in order to run the script.

A revised version of the MS06-015 update was released on April 25
that supposedly interacts better with the older HP and nVidia
software. You can download the revised update from
http://www.microsoft.com/technet/security/bulletin/ms06-015.mspx .