Is Outlook in Microsoft 2003 the ACT! program compatible?

B

BLONDIE

We use the program "ACT!" in our office for sales activity on all our
accounts. The email program in ACT! mirrors our Microsoft Outlook email
inbox in order for us to be able to direct the inbox email recvd to it's
proper account file in the ACT! system.
This program worked fine before we installed Microsoft Office 2003. What
occurs now when accessing our emails via the ACT! program we receive a
warning msg as follows: (not sure where the msg originates)

"A program is trying to access your Address Book or Contacts. Viruses can
be
spread by sending copies of e-mail msgs to people listed in your Address
Book.
You must allow or deny access to your Address Book before this prgrm can

continue....__ allow access ___deny access"

then its asks you to ck the box for 1 min, 2 min....up to 10 min max if you
allow access. What a pain!! this box will pop up after each 10 min session
is up and you must re-access it or it will not allow us to work our emails,
as we have in the
past with no interruption, through the ACT! system. HELP!?!?!
 
B

Bob Buckland ?:-\)

Hi Blondie,

To add one bit to Mary's reply, the extent to which MS Office 2003 and Act! are compatible can depend on what version of Act! you
are using (i.e. are you also updating Act! to a current version).

Some of the older versions aren't compatible with Office 2003 apps, some only partially. You may want to check how your version is
supported with Office 2003 at http://act.com and also check their support knowledge base for information on both patches for your
version and workarounds for their common issues.

==========
We use the program "ACT!" in our office for sales activity on all our
accounts. The email program in ACT! mirrors our Microsoft Outlook email
inbox in order for us to be able to direct the inbox email recvd to it's
proper account file in the ACT! system.
This program worked fine before we installed Microsoft Office 2003. What
occurs now when accessing our emails via the ACT! program we receive a
warning msg as follows: (not sure where the msg originates)

"A program is trying to access your Address Book or Contacts. Viruses can
be
spread by sending copies of e-mail msgs to people listed in your Address
Book.
You must allow or deny access to your Address Book before this prgrm can

continue....__ allow access ___deny access"

then its asks you to ck the box for 1 min, 2 min....up to 10 min max if you allow access. What a pain!! this box will pop up
after each 10 min session is up and you must re-access it or it will not allow us to work our emails, as we have in thepast with no
interruption, through the ACT! system. HELP!?!?! >>
 

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