Issue enterting time in My Tasks and Question about Assignment Own

[Tuckey]

Hi! My company is in the process of rolling out onto PS 07 (we are upgrading
from PS 03). We've put on service pack 2, followed all the directions, got
our server up and running with the new time phase view in My Tasks. When we
had done initial testing with dummy projects the time phase worked GREAT!
Prefect for us since we only want to track project time and not make it too
confusing for our users with having to import between timesheets and tasks
(resources do need to be babied and cuddled to keep them happy!). We have
our Task Settings and Display set up as follows:

Tracking Method: Actual work done and work remaining
Force project managers to use the progress reporting methods specified above
for all projects (Yes this is checked so that PMs can’t use anything else)
Reporting Display: Resources should report their hours worked every day
Week starts on Monday
Protect user Updates: Restrict updates to Project Web Access
Define Current Tasks: Ours is set to 14 Days
Enabled Team Member Gantt view: This is enabled

Currently we have our My Tasks view grid to display this information (this
was at the requests of the PMs but if you have an arrangement that would be
better I will gladly suggest it to them. Yes, I did make them aware that
with Actual Work Done the tracking progress does not automatically capture an
actual start or finish date but this is what they wanted):
Task Name, Start, Actual Start, Remaining Work, week dates, Finish

We have not changed anything on the settings since moving from dummy
projects to real projects but now we cannot enter time into My Tasks. When
we drill down into a task we also no longer see the time phase grid there
either. I’ve tried opening up all the projects and resaving them and then
republishing them to make sure they are definitely all using the same
tracking method but this has not helped either. We can however, change the
Start, Actual Start, Remaining Work and Finish columns. The days a tasks is
scheduled does highlight like it will allow you to input information but the
days the tasks is not schedule for it doesn’t highlight at all.

I don’t know if this means anything but we have our timesheets turned off
and not displayed in the Quick Launch since it was decided to only enter time
into My Tasks.

In regards to Assignment Owners, if we assign our functional/resource
managers as his/her resource’s owner will both the resource and the manager
see the task in their My Tasks page? Our functional/resource managers want
to see all the tasks his/her resources are assigned. We would like to make
it that if the resource that the PM assigned to a project had and emergency
the manager would be able to reassign the task to a different resource (after
that informed the PM of course) so the project plan doesn’t get pushed out
due to the unavailable resource. If using Assignment Owners do not allow
both the manager and resource see the tasks do you have any suggestions on
how we can make it so managers can see the tasks his/her team is working on
in Project Web.

If my questions aren’t clear I am sorry! I tried to provide as much
information as I could. If you are not sure what I am asking please let me
know and I will try to explain our situation better.

Thank you in advance for all your assistance!

Tuckey

 

[Tuckey]

I forgot to add that we have our IE set up to delete cache and cookies upon
exiting it. We had already discoved the issue of not being able to see the
My Task view when we put on service pack 2. Since then we set up to clear
our cookies and cache to make sure we don't get that problem again.

 

[chanti060]

As per my understanding from your post your not able to see the time phase
for a perticulet task?? am i right....

 

[Barbara - Austria]

Hi Tuckey,

your issue is not related to not use Timesheets. You wrote the reason in
the very beginning "Tracking Method: Actual work done and work
remaining". With this setting you can't enter timephased data (I wonder
why it worked with your dummy projects. Was there a change afterwards?)

I see three possibilties for you:
1. Teach team member to click on the task name to enter their actual and
remaining work (not the best option, I know ;-))
2. If you want to keep your tracking method, change 'My Tasks' Site
Actions -> Edit Page -> Edit webpart -> deactivate 'Timephased View'.
3. Change your tracking method to 'Hours of work done per period'. You
can add column 'Remaining work' to that view if you want users to update.

Regarding assignment owner: Only assignment owner will see tasks in 'My
Tasks'. So if you change that to the managers, team members will not see.
To see their team's assignments, managers could look at Resource Center.
Select resource, click 'View Assignments'. Activate 'List' in Settings
and activate 'Show Scheduled Work'. With 'Build Team' from 'Project
Center' they could replace resources by others. If you are thinking
about that, test carefully if it is what you need it to be.

Regards
Barbara

Am 03.03.2010 21:04, schrieb Tuckey:

 

[Gary L. Chefetz]

To further explain why it worked before SP2 and not after, this is the
result of a loophole (bug) being closed in the system as of SP2. Prior to
SP2, you could get away with using the grid with the incorrect settings.
After SP2, you must use the correct settings as Barbara aptly describes.

 

[Tuckey]

Thank you Barbara! After making that change our grid now works and resources
can enter their time into the grild.

The funtional managers won't be happy about not being able to have more
control over their resources tasks but I guess we can't make everyone happy
:-(

Still, I am grateful for all of your help!