Issue: nonKerning, letters smushed together, overstriking

  • Thread starter undrline via OfficeKB.com
  • Start date
U

undrline via OfficeKB.com

I have a user who's word documents all seem to be experiencing a strange
problem. The letters are all overstriking one another. My first guess was
that he accidentally changed the kerning, but this was not the issue. I
tried removing formatting, changing the font, setting the style to normal,
and all sorts of other format-fix testing. Then, I opened up some old
documents of his, and they started experiencing the same problem . . . though
on these, it would appear to happen in the middle of a paragraph, rather than
every word on every line. So, it must be systemic. Any known issues? Any
thoughts on how to fix?

If the user calls technical support, they'll just reimage his machine, and
he'll lose all his settings, locally saved files and so forth. I'd much
rather find an answer. Also, it will tell me what to do if I ever come
across this problem again.

Thanks in advance.
 
T

Terry Farrell

This is a printer driver issue. First, when it happens, try switching to
Print Preview and then back to Print Layout View. If that doesn't work,
switch to a different printer and back. Does that resolve the issue?
 
U

undrline via OfficeKB.com

I had read this answer elsewhere, and also read another answer to open the
file with the "Open and Repair" option. I went to go try it, but the problem
seemed to fix itself before I could try either option. It sucks. It leaves
the error in the "voodoo" category, without giving me the opportunity to come
up with a tried and true fix. I actually hope the error comes back, so I can
knock it down myself.

If it comes back again, I will be sure to post my results or lack thereof
here. Thank you for the response.



Terry said:
This is a printer driver issue. First, when it happens, try switching to
Print Preview and then back to Print Layout View. If that doesn't work,
switch to a different printer and back. Does that resolve the issue?
I have a user who's word documents all seem to be experiencing a strange
problem. The letters are all overstriking one another. My first guess
[quoted text clipped - 16 lines]
Thanks in advance.
 

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